ANDREW EAGAN
CINCINNATI
Summary
Dynamic sales and solutions leader with a robust history of driving growth, innovation, and customer success in retail and B2B sectors. Expertise in solution engineering complements strong leadership skills, facilitating the delivery of scalable, high-impact business outcomes. Renowned for fostering trusted relationships and crafting go-to-market strategies that align technology with business goals to enhance performance. Collaborative leadership style emphasizes accountability and continuous improvement, empowering teams and strengthening partnerships to achieve lasting results in an ever-evolving business landscape.
Overview
12
12
years of professional experience
Work History
Solutions Engineer
T-Mobile USA
Cincinnati, OH, United States
06.2025 - Current
- Serve as the primary technical liaison for the SMB sales organization, providing advanced wireless and network expertise to support customer engagements.
- Present and explain T-Mobile’s wireless network, technologies, and value-added solutions to customers across SMB.
- Conduct coverage analyses, process in-building coverage requests, and support network expansion discussions.
- Design and architect wireless and hybrid connectivity solutions aligned with customer objectives and industry best practices.
- Develop and deliver technical presentations, RFP responses, and product demonstrations.
- Strategize with sales leadership to identify new opportunities and streamline sales-to-solution workflows.
- Maintain certifications and up-to-date expertise in wireless technology trends and T-Mobile’s solution portfolio.
Business Account Executive
T-Mobile USA
Cincinnati, OH, United States
01.2022 - 05.2025
- Executed lead generation and referral strategies through targeted prospecting, cold calling, and networking efforts.
- Assess customer needs and employ solution-based selling strategies to effectively communicate the value of T-Mobile’s products and services.
- Skillfully negotiate and close deals, leveraging excellent communication and interpersonal skills.
- Develop innovative and effective sales approaches, solutions, and proposals that meet customer requirements and exceed sales targets.
- Utilize various sales force automation, funnel management, and prospecting tools to maximize productivity and performance.
- Effectively manage the sales funnel and provide detailed reporting on sales activities and forecasting to drive sales growth.
- Cultivated strong relationships with clients to enhance account retention and satisfaction.
Retail Manager
T-Mobile USA
Cincinnati, OH, United States
11.2013 - 01.2022
- Conduct employee assessments, provide feedback, and ensure timely completion of team training. Take ownership of store success and address employee needs.
- Foster learning, inclusivity, and accountability. Drive productivity, operational efficiencies, and financial results based on performance indicators.
- Champion team initiatives and create a collaborative work environment that delivers exceptional customer experiences.
Education
High School Diploma -
Oak Hills
Cincinnati04-2007
Skills
- Core Strengths:
- Sales Strategy & Execution
- Wireless Network Architecture
- B2B Business solutions
- Technical solution and consulting
- Leadership coaching
- Cross-Functional Collaboration
- Network Coverage Analysis
- Product Roadmaps & Technical Presentations
- Business development
- Prospecting
- Post-Sales Support & Escalation Management
- Strategic thinking
Accomplishments
- 2x Winner’s Circle recipient, recognized as a Top 1% performer across all T-Mobile sales.
- Reached 120% of KPI in first year as a Solutions Engineer by supporting technical discovery, delivering solution demos. and helping advance SMB opportunities.
- Achieved 146% growth and 162% of annual revenue plan, later achieving 172% growth and 180% of revenue plan, and 225% of Solutions revenue in 2025.
- Recognized as a Top Performer in B2B sales 2024 and consistently ranked among top contributors across the organization.
- Ranked #1 in Solutions Sales Southeast Region, 2024 and #1 in T-Mobile Solutions Sales Q4 2024.
- Led team performance to Top 10% nationally at T-Mobile across multiple quarters (Q2 2020, Q3 2020, Q1 2021).
Timeline
Solutions Engineer
T-Mobile USA
06.2025 - Current
Business Account Executive
T-Mobile USA
01.2022 - 05.2025
Retail Manager
T-Mobile USA
11.2013 - 01.2022
High School Diploma -
Oak Hills