Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Andrew Eddie

Andrew Eddie

Product Manager
San Francisco,CA
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Diligent Healthcare Product Manager offering 4 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.

Focus on doctor and hospital staff user journeys to reduce burnout, decrease time spent on administrative tasks, and consolidate technology stacks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Product Manager

PerfectServe
01.2020 - Current
  • Design and launch innovative healthcare solutions with a focus on patient engagement, care team messaging, and physician scheduling.
  • Launched AnesthesiaGo, a tool for anesthesiology case schedule creation, that can be integrated with existing PerfectServe suite of products. This reduced time to create and deliver case schedules from hours to 12 minutes.
  • Launched Patient and Family communication tool for doctors and other hospital staff to message and video call patients and family members. Reduces communication workload by 22%. Reduces appointment no-shows by up to 50% through automated reminders.

Senior Application Consultant

PerfectServe
06.2017 - 01.2020
  • Managed $1.3 million in ARR as an account manager for dozens of hospitals and clinics.
  • Designed and tested API integrations to improve client workflow and decrease double-entry of healthcare.
  • Developed standardized work processes, tools and methodologies to improve quality and profitability.

Economic, Project Analyst

UCSB, Forecast
01.2016 - 01.2017
  • Monitored the local economy to provide clear, comprehensive analysis of economic trends in the Santa Barbara area.
  • Collected data from businesses and use time-series analysis in R to record changing employment levels, housing data, and other economic indicators.

Education

Bachelor of Arts - Economics

University of California, Santa Barbara, CA
06.2017
  • Graduated with Economic Honors
  • Graduated with Environmental Studies Honors
  • Jeffrey Frum Scholarship Recipient

Skills

  • Product Development
  • Stakeholder Relations
  • Project Management
  • UX and UI Design
  • Vision Mapping
  • Data Analytics
  • Startup Experience
  • Marketing Strategies and Research
  • Business Planning
  • Gathering Requirements
  • Attention to Detail

Certification

  • Certified Scrum Product Owner
  • Looker Certified
  • R Certified
  • Google UX Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Product Manager - PerfectServe
01.2020 - Current
Senior Application Consultant - PerfectServe
06.2017 - 01.2020
Economic, Project Analyst - UCSB, Forecast
01.2016 - 01.2017
University of California - Bachelor of Arts, Economics

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Andrew EddieProduct Manager