Andrew Elliott
Orlando,FL
Summary
Hard-working student with real-life personal and financial obligations to meet.
Experienced customer service and people-oriented workforce asset to any employer.
Dependable associate with years of experience in demanding, fast-paced environments that require task prioritization and time management skills to meet deadlines and ensure success.
Overview
6
6
years of professional experience
Work History
Lead Store Associate
Aldi Supermarket
Orlando, FL
01.2022 - Current
- Full-time supervisor responsible for running shifts in theabsence of Assistant or Store Managers.
- Opening and closing duties include but are not limited to: till balancing, cash handling, safe counting, document filing, and task delegation.
- Emphasizes a communications and leadership role at the store level.
- Responsible for evaluating team member strengths and weaknesses and subsequently tailoring tasks and assignments accordingly.
- Effectively coordinating and communicating time management priorities with team members to ensure a positive and productive work environment.
- Implementation and ongoing compliance with safety and cleanliness standards as regulated by OSHA, The Health Department, and company policy.
- Maintaining a positive attitude and demeanor while engaging in repetitive and menial duties.
- Leaving customers and team members with a positive impression of the store and work environment to increase productivity and rapport.
- Analyzing discrepancies in product flow, pricing, and expiration issues as they arise to maximize sales and inventory accuracy.
Assistant Operations Manager
Dollar Tree
Oviedo, FL
07.2019 - 01.2022
- Training and managing a fluctuating team of cashiers and freight crew
- Supervising and performing transaction voids, returns, cash drops, change orders, cash deposits, till accountability procedures
- Also responsible for receiving vendor invoices, truck delivery, opening and store closing procedures, sales floor recovery and maintenance
- Emphasis on time management and task delegation/prioritization during store operating hours including but not limited to cleaning, ensuring quality customer service, employee training, freight delegation, stocking, inventory preparation cycle counts
Keyholder
Dollar General
Oviedo, FL
01.2018 - 05.2019
- As a Keyholder, I had many responsibilities such as:
- Providing excellent customer service, always greeting guests with a smile and helping in any way I could
- Processing transactions at the Point of Sale
- Performing Line Voids, Transaction voids, and customer returns when necessary
- Overseeing and participating in daily activities and productivity in relation to store recovery, truck delivery, vendor receiving, stocking, and adjusting on-hand counts of merchandise
- I was also in charge of daily opening and closing procedures which involved making sure the store was presentable, counting tills for myself and other members of staff, as well as counting and making sure the store change fund and deposit were accurate.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Central Florida
Orlando, FL08.2024
Associate of Arts - General Studies
Valencia College
Orlando, FL12.2021
High School Diploma -
Kathleen Sr. High
Lakeland, FL05.2018
Skills
- Customer Transactions
- Strong Communication and Interpersonal Skills
- Operational Efficiency
- Team Collaboration
- Positive Customer Engagement
- Organization
- Workload Balancing
- Company Safety Policies
- Documentation Accuracy
- Task Prioritization
Additional Information
I don't start something without first giving it heavy consideration for its place in my long-term goals.
I'm looking for a job that not only pays well so that I can continue to meet my financial responsibilities, but one that also affords me the opportunity to gain experience relating to my future aspirations.
I am considering Law school as a path for further education after UCF and desire work experience that more closely mirrors the professional environment in which I may eventually find myself.
In a job, I am looking for something, if not substantive, then of procedural value that I can absorb into my skillset as I further my career and educational path.
Quote
An escalator can never break: it can only become stairs. You should never see an Escalator Temporarily Out Of Order sign, just Escalator Temporarily Stairs. Sorry for the convenience.
Mitch Hedberg
Timeline
Lead Store Associate
Aldi Supermarket
01.2022 - Current
Assistant Operations Manager
Dollar Tree
07.2019 - 01.2022
Keyholder
Dollar General
01.2018 - 05.2019
Bachelor of Arts - Interdisciplinary Studies
University of Central Florida
Associate of Arts - General Studies
Valencia College
High School Diploma -
Kathleen Sr. High