Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Technical Consultant
Wise Consulting
01.2023 - Current
Administer requirements analysis calls for integrations, data conversions, expressions and UKG Cognos BI reporting
Deliver exceptional results for broad scoped projects including all or a combination of the above types of projects
Collaborate with clients to identify and understand their specific business needs and goals in order to provide tailored technical consulting solutions
Assist cross functional teams with system builds spanning from data analysis to strategic mass updates in live client environments
Regular deployment and management of interfaces for multiple projects at a time that provides white glove services to each client
Stay up-to-date with the latest trends and technologies in the technical consulting field to provide the most relevant and effective solutions to clients.
Data Integration Analyst II
Businessolver
04.2019 - 09.2022
Serve as an escalation point for all team market regions, supporting and handling client-related issues
Oversaw training management of new analysts through successful first annual open enrollments resulting in over 2000+ individual task closures
Aggressively met deadlines, communicated with teams, and offered additional support in the way of testing bugs, system issues, identifying and fixing gaps in procedures
Participated in product stakeholder meetings with cross-functional teams, and helped define operational strategies, identified needs for engineering team and the company's AWS server rollout
Regular code deployment to production for exports, imports, and payroll coding performing in the top 10% of the company
Also serve as an analyst leaderrunning weekly meetings, amp calls, and mapping out content and training for all onboarding and ongoing analysts in the company.
Soware Integration Manager
Brown & Brown, EB Tech
11.2020 - 04.2021
Led and managed the vision, budgeting, workforce management planning for the department working with Director/VP and SVP
Creation and configuration of new client data feeds, SSO connections (using third party soware), import files for initial data population (payroll and carrier census information)
Creation of post open-enrollment export files for carriers and payroll systems
Testing and auditing of configured feeds to ensure proper functioning
Performing quality assurance on feed builds
Fielding client support questions as assigned and working directly with clients
Supervised all Soware Integration Analysts and Senior Soware Integration Analysts
Road mapped all known procedures and SOPs and integrated a new system for accessing the information and updated with a procedure to maintain documentation
Aid in sales calls/presentations to help secure new projects.
EDI Analyst
Bswi
06.2015 - 03.2019
Established concise goals with all clients go live plans and met all client deliverables
Subject matter expert in several areas of proprietary technology and performed regular regression testing
Programmed electronic files on Bswi's feedbuilder platform based on client and vendor specifications
Responsible for several of Bswi's largest client implementations at enterprise and national levels.
Education
Master's Degree - MS, Emergency Management and Homeland Security
Walden University
Bachelors Degree - BA, Public and Nonprofit Administration
Grand Valley State University
01.2014
Skills
HTML
CSS
SQL
JAVASCRIPT
REACT
AGILE DEVELOPMENT
MARKETING RESEARCH
DATA ANALYSIS
PROJECT MANAGEMENT
EMOTIONAL INTELLIGENCE
COMMUNICATION
Problem Solving
Team Management
Leadership
Timeline
Technical Consultant
Wise Consulting
01.2023 - Current
Soware Integration Manager
Brown & Brown, EB Tech
11.2020 - 04.2021
Data Integration Analyst II
Businessolver
04.2019 - 09.2022
EDI Analyst
Bswi
06.2015 - 03.2019
Master's Degree - MS, Emergency Management and Homeland Security
Walden University
Bachelors Degree - BA, Public and Nonprofit Administration
Grand Valley State University
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