Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Andrew Espinoza

San Bernardino,CA

Summary

Skilled IT professional with hands-on experience at Best Buy/Geek Squad, specializing in technical support, software development, and efficient problem-solving. Strong in customer service and time management.

Overview

6
6
years of professional experience

Work History

ITS Administrator

IT Student Assistent
San Bernardino, CA
01.2023 - Current
  • Resolved software-related issues by performing troubleshooting steps or escalating them to vendors for resolution.
  • Installed, configured, and maintained hardware such as servers, computers, and printers.
  • Provided technical guidance to staff members regarding best practices in IT operations.
  • Diagnosed, troubleshot and resolved hardware and system problems.

IT Technician

BestBuy/Geek Squad
Montclair, CA
12.2021 - Current
  • Diagnosing different problems on multiple computers
  • Using different tools / software to stay up today with computers
  • Finding new tools to reduce my work follow
  • Maintained office PCs, networks, and mobile devices.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Configured and tested new software and hardware.

Software Engineer

Self Employed
06.2019 - Current
  • Developed my website as a project for myself
  • Programming my first iOS app for the app store
  • Learning from different platforms to further my own projects
  • Gaining new skills for an everyday lifestyle
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.

Education

Bachelor of Science - Computer Science

University of California State San Bernardino
San Bernardino, CA
05.2025

Bachelor of Science - Computer Science

Azusa Pacific University
Azusa, CA
08.2022

Skills

  • Software development
  • Technical troubleshooting
  • Time management
  • Team collaboration
  • Customer service
  • Operating systems
  • Software installation
  • Hardware troubleshooting
  • Multitasking
  • Help desk management

Accomplishments

  • Developing my first fitness app and posting it to the App Store
  • Programming my first website and posting it to the web
  • Awarded ExCel Program funded by NSF
  • Began development of an iOS app for the App Store
  • Utilized online platforms to continuously learn and apply new tech skills

Timeline

ITS Administrator

IT Student Assistent
01.2023 - Current

IT Technician

BestBuy/Geek Squad
12.2021 - Current

Software Engineer

Self Employed
06.2019 - Current

Bachelor of Science - Computer Science

University of California State San Bernardino

Bachelor of Science - Computer Science

Azusa Pacific University

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