Andrew Feist
Cincinnati,OH
Summary
Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
Overview
10
10
years of professional experience
Work History
Ramp Agent
DHL Express
02.2020 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of cargo.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Manager
Wild Birds Unlimited
04.2015 - 01.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Dater HighSchool
Cincinnati, OHSkills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Safety procedures compliance
- Aircraft tug operation
- Pushback and towing
- Ramp security
Accomplishments
Ranked 7th Best Driver on Ramp.
Timeline
Ramp Agent
DHL Express
02.2020 - Current
Manager
Wild Birds Unlimited
04.2015 - 01.2020
High School Diploma -
Dater HighSchool