ANDREW FERRER
Summary
I am skilled in customer service, with over five years of work experience. I posses traits of a hardworking, motivated employee with room for growth, and development. I’m passionate about helping people grow, keeping things running smoothly, and making sure everyone feels confident and supported. Excellent communication skills, and very open to new ideas and criticism.
Overview
6
6
years of professional experience
Work History
Cast Member
Disneyland Resort
CA
01.2025 - 04.2025
- - Provide excellent customer service dependent on company expectations
- - Handle food/drink/cash
- - Communicate to a team
- - Resolve guest specific issues
Certified Trainer
Chick-fil-A
Cerritos
03.2021 - 03.2025
- - Provide excellent customer service dependent on company expectations
- - Train new team members
- - Teamwork efficiency
- - Maintain cleanliness of work space and prompt attention to any other work problems
- - Handle and pack food/drink/cash
- - Resolve guest specific issues
Ticket Box Attendant
Regal Edwards Cinema
Long Beach
05.2019 - 09.2019
- - Receive and sell tickets
- - Maintain cleanliness of work space
- - Provide fast paced customer service
- - Maintain money
Education
Bachelor's Degree - Film
California State University
Long Beach, CA05.2024
Highschool Diploma -
Mayfair High School
Lakewood, CASkills
- Customer service
- Multitasking
- Computer Literate
- Teamwork and Interpersonal skills
- Communication and Problem Solving
- Organization and Time Management
- Empathy and Active Listening towards guest/customers
References
- Favio Castelo, (562)-965-0715, 18924 Castle Place, Cerritos, CA, Close Family Friend
- Silvia Nunez, (562)-319-9057, 5630 E. Colorado Street, Long Beach, CA, Close Friend
- Judy Katje, (562)-522-1098, 13220 Saint Andrews Dr #2503B, Seal Beach, CA, Close Family Friend
Timeline
Cast Member
Disneyland Resort
01.2025 - 04.2025
Certified Trainer
Chick-fil-A
03.2021 - 03.2025
Ticket Box Attendant
Regal Edwards Cinema
05.2019 - 09.2019
Bachelor's Degree - Film
California State University
Highschool Diploma -
Mayfair High School
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