Andrew Fields

• Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
• Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
• Managing and maintaining inventory of spare parts and equipment, providing accurate and timely updates to clients and management regarding the status of technical issues, while adhering to safety and quality procedures at all times.
• Worked with FieldCode ticketing system.

• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Used ticketing systems to manage and process support actions and requests.
• Documented support interactions for future reference.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.

• Actively recruit and engage healthcare professionals for strike participation. Strong networking and communication skills, persuasive abilities. Increased participation and strengthened collective voice in advocating for fair labor practices.
• Educate and inform potential participants about the reasons and goals of the strike. Effective communication, knowledge of labor laws and healthcare industry issues. Increased awareness and understanding among participants, fostering solidarity and commitment to the cause.
• Serve as a liaison between healthcare professionals, strike organizers, and union representatives. Excellent interpersonal skills, ability to mediate and facilitate communication. Streamlined communication, fostering collaboration and a unified front during the strike.
• Trained and onboarded new hires on submission procedures, projects and how to use the ATS api systems

• Installed and replaced glass panels in commercial buildings. Utilizing precise measurement techniques and knowledge of glazing materials to meet deadlines.
• Implemented appropriate safety measures, including the use of protective gear and adherence to safety protocols, to minimize accidents and maintain a safe work environment.
• Applied expertise in handling specialized tools and equipment to safely and efficiently install glass panels and frames.
• Experience in a multitude of different equipment as forklift, petty bone, boom lifts and glass lifts
• Experience with tight places and heights

• Managed multiple projects simultaneously, resulting in successful completion within deadlines.
• Completed high-impact renovations that increased energy efficiency in homes through insulation upgrades, window replacements, and HVAC system installations.
• Provided exceptional craftsmanship in carpentry work for custom cabinetry installations, built-ins, and other interior features.
• Managed multiple projects simultaneously, achieving on-time delivery and maintaining excellent customer satisfaction.
• Read and interpreted all blueprints and schematics for [Number] projects.

• Assists experienced glaziers in the installation, repair, and maintenance of glass windows, doors, and facades in commercial buildings.
• Develops proficiency in measuring, cutting, and installing glass, as well as handling tools and equipment required for glazing tasks.
• Gains valuable hands-on experience and knowledge, contributing to the successful completion of glazing projects while ensuring high standards of safety and quality.

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• Fabricate and assemble unitized glass systems according to project specifications. Ensures accurate and high-quality fabrication of unitized glass systems, enabling efficient installation and improved structural integrity in warehouse facilities.
• Operate and maintain specialized machinery and equipment used in glass fabrication, such as cutting tables, CNC machines, and glass handling tools. Ensures efficient and accurate fabrication processes, reducing downtime and maintaining a safe working environment.
• Conduct quality control inspections of fabricated glass units, identifying any defects or discrepancies and implementing necessary corrective measures. Ensures the delivery of high-quality and defect-free glass units, minimizing the risk of installation issues and maximizing customer satisfaction.