Andrew Fitzpatrick
Zionsville,IN
Summary
Seasoned Senior Partner willing to work long hours and put in the miles to transform territories into successful enterprises. Enthusiastic about meeting with customers, promoting products and driving revenue growth. Accomplished in growing gross sales, increasing customer numbers and maximizing profits with a hands-on and proactive style. Excellent verbal and written communication, planning and relationship-building skills. Proficient in gathering market and competitor information and forecasting trends to optimize plans.
Overview
24
24
years of professional experience
Work History
Distributor Principle
Align Medical, LLC
04.2019 - Current
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Developed strong relationships with key accounts, leading to increased repeat business.
- Surpassed sales targets consistently through effective account management strategies.
- Contributed to revenue growth by identifying new sales opportunities and closing deals successfully.
- Fostered strong relationships with retail partners, ensuring priority placement of products on shelves.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all distribution activities.
- Conducted regular inventory audits to ensure accuracy and prevent losses.
- Enhanced customer satisfaction by providing detailed product information and efficient order processing.
- Monitored competitive activities, adjusting strategies to maintain market leadership.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Senior spine specialisT
Novus Technologies Inc.
05.2018 - 08.2018
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
- Managed a $10 million account
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
- Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory
- Serviced accounts on a regular basis to propose new products or services and maximize revenue
- Trained and coached associates.
Senior spine specialisT
NuVasive, Inc.
01.2005 - 01.2018
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
- Researched and customized service proposals for clients
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated
- Set up contracts, negotiated rates and hammered out service terms
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
- Planned and led multiple training sessions to promote sales team professional development and sales goal reinforcement
- Responsible for training and coaching of new associates
- Managed a book of business worth $2.6 million across two accounts
- Monetized dormant leads to increase profits
- Led customer product implementations
- Multiple Quota Buster awards for annual, quarterly and monthly goals
- Chairman’s Club winner
- Cheetah Award recipient.
Business owner
Fitzpatrick Chiropractic, LLC
01.2001 - 01.2005
- Managed care of patients by performing physical examinations, hands-on treatment, creating narrative reports, and delegating short/long-term treatment plans
- Diagnosed and treated musculoskeletal conditions, performed chiropractic adjustments and supervised spinal rehabilitation
- Put together realistic budgets based upon costs and fees for effectively operating the business
- Monitored processes and procedures, making sure that they met all compliance regulations.
Education
Doctor of Chiropractic - Chiropractor
Life University
Marietta, GABachelor of Science - Biology
Butler University
Indianapolis, INSkills
- Customer rapport
- Vendor relations
- Sales expertise
- Customer service
- Collaborating with designers
- Business development
- Trade requirements
- Developing local contracts
- Highly competitive
- Product expertise
- Account development
- Tactical planning
- Interpersonal skills
- Self-motivated
- Networking skills
- Converting leads
- Optimizing business processes
- Relationship building and management
Technical aptitude
Product presentation
Client Relations
Customer Service
Sales Goals
Revenue Generation
Sales Development
Time Management
Account penetration
Sales Forecasting
Problem-Solving
Excellent Communication
Relationship Building
Self Motivation
Product Knowledge
Business Development
Personal Information
Title: DC
Timeline
Distributor Principle
Align Medical, LLC
04.2019 - Current
Senior spine specialisT
Novus Technologies Inc.
05.2018 - 08.2018
Senior spine specialisT
NuVasive, Inc.
01.2005 - 01.2018
Business owner
Fitzpatrick Chiropractic, LLC
01.2001 - 01.2005
Bachelor of Science - Biology
Butler University
Doctor of Chiropractic - Chiropractor
Life University
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