Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Andrew Flores Cuervo

Mesa,AZ

Summary

  • Proactive Special Education Paraprofessional skilled at working with diverse special education students. Successful at supporting children's unique needs.
  • Offers positive and professional communication skills. Understands importance of delivering food quickly, getting orders correct and quickly handling problems. Energetic and upbeat with flexible schedule.
  • Hardworking Tire Technician fixes leaks, balances tires. Knowledgeable about completing oil and other fluid changes and skilled at learning new repairs quickly.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Room Service Attendant

Banner Baywood Medical Center
Mesa, AZ
10.2023 - 10.2024
  • Delivered food items to guest rooms in a timely manner.
  • Inspected all food items for accuracy prior to delivery.
  • Responded promptly to patient inquiries and requests for assistance.
  • Ensured that all dining areas were properly stocked with necessary supplies, such as drinks, condiments, and utensils.
  • Verified orders against invoices to ensure accuracy of deliveries.
  • Maintained cleanliness of work area throughout shift including counters and tables.
  • Provided exceptional customer service by addressing guest needs in a professional manner.
  • Followed safety procedures when handling hot plates or trays during delivery process.
  • Trained new staff members on proper protocols for delivering meals, stocking, etc.

Server Assistant

Red Robin
Mesa, AZ
08.2022 - 01.2024
  • Greeted guests and answered any questions they had about the menu.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Resolved customer complaints swiftly and professionally when needed.

Paraeducator, Special Education

Chandler Unified School District
Chandler, AZ
01.2019 - 10.2023
  • Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
  • Instructed students in basic academic skills such as reading, writing, math, science and social studies.
  • Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
  • Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
  • Assisted teachers in preparing materials for lessons and activities.
  • Provided feedback to teachers regarding student successes or challenges observed during instruction time.

Tire Mechanic

Mesa Public Schools
Mesa, AZ
10.2018 - 12.2019
  • Performed tire repairs, including patching and plugging, as well as wheel balancing and alignment.
  • Installed new tires using hand tools such as jacks, wrenches, screwdrivers, and pry bars.
  • Removed wheels from vehicles for repair or replacement of tires.
  • Mounted and dismounted tires from rims with manual tire changing equipment.
  • Adjusted air pressure in tires according to manufacturer specifications.
  • Maintained inventory of all supplies used in the shop such as valve stems and caps.
  • Cleaned work area daily to maintain a safe working environment for employees and customers alike.

Computer Maintenance and Software

Westwood High School
Mesa, AZ
05.2014 - 05.2016
  • Conducted routine maintenance checks on computer hardware and software components.
  • Diagnosed and troubleshot various computer system problems.
  • Installed and configured operating systems, applications, and other software programs.
  • Maintained an inventory of all hardware components including spare parts.
  • Repaired faulty hardware components according to manufacturer's instructions.
  • Ensured that all security measures were implemented properly on each computer system.
  • Created back-up copies of important data files regularly using backup software tools.
  • Assisted in the installation of new equipment into the network infrastructure.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Responded to or escalated tickets based on severity and internal policies governing responses.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Westwood High School
Mesa, AZ
05.2016

Skills

Paraeducator

  • Hygiene standards
  • Punctuality
  • Social Skills Development
  • Data Collection
  • Behavioral plan management
  • Teacher Assistance

Room Service Assistant

  • Professional Attitude
  • Personal hygiene
  • Food safety understanding
  • Sanitation Guidelines
  • Allergy awareness
  • Food presentation
  • Guest service

Tire Mechanic

  • Hand-tool proficiency
  • Workplace Safety
  • Pressure monitoring
  • Tire mounting
  • Leak repair
  • Tire balancing
  • New tire installation
  • Fluid Checks

Computer Maintenance

  • Network configuration
  • Virus Removal
  • Software Licensing
  • Security implementation
  • System monitoring
  • Hardware Installation
  • Software configuration
  • Hardware Repair
  • Hardware troubleshooting
  • Data Recovery
  • Network Troubleshooting

Additional Information

  • Eric Wilson

Phone: (503)839-8480

Email: wilson.eric.032990@gmail.com

  • Alyssandra Sandoval

Phone: (480)318-0708

Email: avsandoval94@gmail.com

  • Jaime May

Phone: (623)308-4787

Email: may.jaime@cusd80.com

  • Robin Gero

Phone: (480)321-2525

Email: robin.gero@bannerhealth.com

Timeline

Room Service Attendant

Banner Baywood Medical Center
10.2023 - 10.2024

Server Assistant

Red Robin
08.2022 - 01.2024

Paraeducator, Special Education

Chandler Unified School District
01.2019 - 10.2023

Tire Mechanic

Mesa Public Schools
10.2018 - 12.2019

Computer Maintenance and Software

Westwood High School
05.2014 - 05.2016

High School Diploma -

Westwood High School
Andrew Flores Cuervo