Violet Burton
Stuart,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal, multitasking and time management abilities/skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Seeking opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Room Service Attendant
Cleveland Clinic / Martin Memorial North
Stuart, FL
01.2017 - Current
- Accurately sets up and delivers patient trays and nourishment/variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Distributes correct portions of food and beverage items.
- Demonstrates working knowledge of specific therapeutic diets.
- Follows department standards and procedures.
- Utilizes and rotates food products, appropriately stores leftovers, labels and dates food items.
- Assisted in the preparation of patient orders according to hospital standards.
- Provided exceptional customer service by addressing guest needs in a professional manner.
- Adhered strictly to health regulations regarding food storage, cleaning and preparation.
- Trained new staff members on proper protocols for delivering meals.
- Replenished & stocked supplies and amenities and performed inventorying duties to replace low stock of products in the kitchen.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Followed health and safety guidelines for food preparation and service.
- Other duties as assigned.
Cashier/Customer Service
Dunkin Donuts & Baskin Robbins
Stuart, FL
11.2011 - 12.2016
- Optimized customer service experience through the application of state-of-the-art headset equipment
- Maintained cleanliness and organization of store inventory.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Demonstrated strong ability to handle customer requests and deliver exceptional service
- Performed other duties as assigned by management.
- Brewed and prepared coffee.
- Maintained high standards of food quality and presentation
- Served a variety of frozen treats like sundaes, milkshakes and scoops of ice cream
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Troy High School
Troy, OH05-2010
Skills
- Time management
- Hospital experience
- Food production
- Cross-Functional Teamwork
- Hygiene standards
- Delivery Management
- Sanitation and safety
- Kitchen Cleaning and Maintenance
- Food Preparation & quality standards
- Team Collaboration
- Dedicated Work Ethic
- Continuous Improvement
- Food safety knowledge
- Customer Service
- Positive and professional
Timeline
Room Service Attendant
Cleveland Clinic / Martin Memorial North
01.2017 - Current
Cashier/Customer Service
Dunkin Donuts & Baskin Robbins
11.2011 - 12.2016
High School Diploma -
Troy High School
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