Andrew Fountain
Caldwell,ID
Summary
I have been the trade for 20 plus years and pride myself on customer service. Explaining to customers how their system works and what is the best way to prolong the life of their system with routine Maintenance and filter changes. I thoroughly enjoy this field and dealing with customers. I am also heat exchanger, expert certified and e.p.a certified universal. Very strong technical skills in repairing and maintenance of hvac system. Also very good at explaining the customers' in layman's terms of how their system works. So they can understand what would be the best option for them. Either repairing or replacement of system. Have strong sales skills. And very proficient at making repairs in a timely manner .
Overview
12
12
years of professional experience
1
1
Certification
Work History
HVAC Technician
Access Heating and Cooling
Meridian, ID
04.2025 - 03.2026
- Led training sessions on new technologies and tools, fostering skill development within the team.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Calibrated equipment to achieve maximum efficiency.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
HVAC Technician
Idaho Geothermal
Meridian, ID
01.2023 - 04.2025
- Kept accurate records of time and materials used for each job to compile into service reports.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
- Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
- Boosted system longevity by implementing comprehensive preventive maintenance plans.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
- Implemented digital record-keeping system for maintenance and repair work, improving organizational efficiency.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Improved customer satisfaction with prompt and accurate troubleshooting of heating and cooling systems.
- Streamlined project completion times by effectively managing repair and installation schedules.
- Increased energy efficiency for clients by recommending and implementing eco-friendly HVAC solutions.
- Enhanced system efficiency by performing routine maintenance and inspections on HVAC units.
- Reduced downtime, performed emergency repairs on critical HVAC systems.
- Reduced operational costs for clients by installing advanced, energy-saving HVAC equipment.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Inspected cooling systems and identified potential problems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Performed routine maintenance on heating and cooling systems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Assisted in maintenance, repair and installation of ventilation systems.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Installed new HVAC equipment according to manufacturer specifications and safety protocols.
- Collaborated with team members to troubleshoot complex HVAC issues, enhancing problem-solving efficiency.
HVAC Technician
J&d Heating and Cooling
Nampa, ID
10.2019 - 01.2023
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
- Coordinated with suppliers to secure best prices on high-quality HVAC parts and materials.
- Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Conducted routine maintenance on heating and cooling units, improving system longevity and reliability.
- Mentored junior technicians in best practices for installation and maintenance procedures.
- Streamlined workflow processes for service calls, reducing response times and increasing customer engagement.
- Implemented preventive maintenance schedules, minimizing system failures and maximizing operational uptime.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Calibrated equipment to achieve maximum efficiency.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
- Boosted system longevity by implementing comprehensive preventive maintenance plans.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
- Implemented digital record-keeping system for maintenance and repair work, improving organizational efficiency.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Improved customer satisfaction with prompt and accurate troubleshooting of heating and cooling systems.
- Enhanced system efficiency by performing routine maintenance and inspections on HVAC units.
- Reduced downtime, performed emergency repairs on critical HVAC systems.
HVAC Technician
Js Air
Coarsegold, CA
01.2015 - 10.2019
- Calibrated permanent and portable environmental monitoring equipment.
- Optimized climate control systems for peak performance with regular calibration and adjustments.
- Streamlined inventory management for HVAC parts, ensuring quick availability for urgent repairs.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Increased energy efficiency for clients by recommending and implementing eco-friendly HVAC solutions.
- Reduced operational costs for clients by installing advanced, energy-saving HVAC equipment.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Inspected cooling systems and identified potential problems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Performed routine maintenance on heating and cooling systems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Installed new HVAC equipment according to manufacturer specifications and safety protocols.
- Collaborated with team members to troubleshoot complex HVAC issues, enhancing problem-solving efficiency.
- Coordinated with suppliers to secure best prices on high-quality HVAC parts and materials.
- Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Conducted routine maintenance on heating and cooling units, improving system longevity and reliability.
HVAC Technician
Serria Air
Las Vegas, NV
01.2014 - 01.2015
- Enhanced team productivity with introduction of new diagnostic tools and techniques.
- Collaborated with construction teams to ensure seamless integration of HVAC systems in new builds.
- Facilitated team training sessions on latest HVAC technologies, enhancing service quality.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Kept accurate records of time and materials used for each job to compile into service reports.
Education
High School Diploma -
Los Banos High School
Los Banos, CA06-2000
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Package and split systems
- HVAC and refrigeration systems
- Heating systems
- Refrigeration system evacuation
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Cooling systems maintenance
- Soldering
- Valid state driver's license
- Gas furnaces
- EPA regulations
- Dedicated team player
- Troubleshooting expertise
- Refrigeration systems
- Diagnostic techniques
- Indoor air quality
- HVAC system design
- HVAC change-out procedures expert
Certification
EPA universal certified
Heat exchanger certified
Timeline
HVAC Technician
Access Heating and Cooling
04.2025 - 03.2026
HVAC Technician
Idaho Geothermal
01.2023 - 04.2025
HVAC Technician
J&d Heating and Cooling
10.2019 - 01.2023
HVAC Technician
Js Air
01.2015 - 10.2019
HVAC Technician
Serria Air
01.2014 - 01.2015
High School Diploma -
Los Banos High School