Andrew Freire
F&B Operations Manager
Buda,TX
Summary
Operations-focused hospitality leader with extensive multi-location management experience in high-volume restaurant environments. Known for driving team performance, optimizing daily operations, and maintaining exceptional guest satisfaction across some of Texas’s busiest barbecue restaurants. Adept at training, cross-functional coordination, and building strong, service-driven teams.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Assistant General Manager
Terry Black’s Barbecue
Austin
02.2025 - Current
- Oversee daily operations for a high-volume flagship location, ensuring consistent service quality and operational efficiency.
- Lead and develop staff across front-of-house and back-of-house teams.
- Support strategic planning, cost control, and labor management.
Assistant General Manager
Terry Black’s Barbecue
Fort Worth
10.2024 - 02.2025
- Led the full opening of a new restaurant, overseeing staffing, training, operations setup, and launch-day execution to ensure a smooth and successful debut.
- Managed restaurant operations during a transitional period, maintaining performance standards.
- Implemented training processes to strengthen team consistency and guest experience.
Assistant General Manager
Terry Black’s Barbecue
Dallas
10.2021 - 10.2024
- Directed daily operations for one of the brand’s busiest locations.
- Supervised hiring, onboarding, and training for new employees.
- Monitored inventory and food quality to uphold brand standards.
Manager
Terry Black’s Barbecue
Dallas
10.2019 - 10.2021
- Led shift operations, ensuring smooth service flow and team coordination.
- Handled guest relations and resolved escalated service issues.
- Supported scheduling and labor planning.
Cashier | Meat Cutter | Store Trainer
Terry Black’s Barbecue
Austin
03.2018 - 10.2019
- Provided front-line customer service in a fast-paced environment.
- Executed meat-cutting responsibilities with precision and adherence to safety standards.
- Trained new hires on service procedures and operational expectations.
Store Trainer
Target
North Richland Hills
11.2014 - 10.2018
- Trained new team members in store procedures, customer service, and operational standards.
- Supported department operations and contributed to a positive guest experience.
Education
High School Diploma -
Winfree Academy
Fort Worth, TX05-2014
Skills
- Team Leadership & Development
- Restaurant Operations Management
- Training & Onboarding
- Customer Experience Optimization
- Inventory & Cost Control
- High-Volume Service Management
- Guest experience enhancement
Certification
ServSafe Food Protection Manager
Timeline
Assistant General Manager
Terry Black’s Barbecue
02.2025 - Current
Assistant General Manager
Terry Black’s Barbecue
10.2024 - 02.2025
Assistant General Manager
Terry Black’s Barbecue
10.2021 - 10.2024
Manager
Terry Black’s Barbecue
10.2019 - 10.2021
Cashier | Meat Cutter | Store Trainer
Terry Black’s Barbecue
03.2018 - 10.2019
Store Trainer
Target
11.2014 - 10.2018
High School Diploma -
Winfree Academy