Key member to rolling out new financial software for company wide from Matrix Care to Point Click Care.
Maintained both financial software’s for ALF and SNF facilities by updating rates, user setups, AR related items, and conducted roll out of quarterly software updates to the different facilities as it applied to them.
Implemented software updates to ensure optimal performance and security compliance.
AR Resource
PACS
Salt Lake City, Utah
09.2024 - 10.2025
Regional AR Resource who trained, supported, and oversaw the business office and financial aspects of 4 Oregon Skilled Nursing Facilities.
Collaborated with other regions to present and train all Oregon SNF business offices.
Managed and assisted entire company during transition from one owner to another to manage and account for commingled bank accounts.
AR Specialist
Prestige Care Inc
Vancouver, WA
10.2012 - 09.2024
Managed the transition of financial software systems from Matrix and AccuMed to PointClickCare to enhance operational efficiency.
Maintained and reconciled trust accounts for all ALF/SNF, numerous monthly and yearly GLs.
Conducted in field audits of Trust Accounts and resident balances for AR team, for supervisor, and government.
Billed Medicare, Medicaid, Private Pay residents, and HMO’s.
Trained end users on financial software.
Created and maintained policies, procedures, and workbooks used by office managers and various Central Support departments.
Collaborated with CFO, Office Managers, AR Department, GL department, and AP Department, and Nursing departments for projects jointly or individually as needed.
Business Office Manager
Milwaukie Convalescent Center
Milwaukie, OR
01.2011 - 06.2012
Maintained all clients PIF’s.
Maintained resident medical records, employment verification, and misc. office duties.
Billed residents, maintained all A/P functions, and interacted with residents family members.
Billed HMO, Medicaid, Medicare, and Hospice claims.
Performed daily office duties including, but not limited to communicating with residents and families for financial related items, working with ombudsman, generating financial reports for administration and owners.