Andrew Garcia
Hanover Park,IL
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Fifth Third Bank. Skilled in cash management and customer service, adept at fostering strong client relationships and improving service delivery.
Overview
10
10
years of professional experience
Work History
Banker
Fifth Third Bank
10.2021 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Bartender
Chili's Bar and Grill
08.2018 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Warehouse Worker
Nestle
07.2014 - 08.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
J Sterling Morton East High School
Cicero, IL07.2013
Skills
- Customer service
- Cash handling
- Creative thinking
- Cash management
Timeline
Banker
Fifth Third Bank
10.2021 - Current
Bartender
Chili's Bar and Grill
08.2018 - 10.2021
Warehouse Worker
Nestle
07.2014 - 08.2018
High School Diploma -
J Sterling Morton East High School