Andrew Garcia
The Bronx,NY
Summary
Detail-oriented professional with a strong work ethic and expertise in customer service and security management. Proven ability to uphold safety protocols while delivering exceptional support to residents and visitors. Aspiring cybersecurity professional eager to contribute to team success and drive organizational goals. Seeking opportunities within a technology-focused company for professional growth.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Front desk/Building Porter
broadwall management
New York, New York
05.2025 - 07.2025
- He was a temp/relief worker, not a full-time worker.
- Maintained cleanliness and orderliness in building common areas and hallways.
- Responded promptly to resident requests for assistance or information.
- Managed waste disposal and recycling procedures effectively.
- Swept, mopped, vacuumed and waxed floors in all public areas of the building.
- Provided excellent customer service by greeting visitors upon arrival.
Security Guard
Harvard securities
New York, New York
02.2022 - 07.2024
- Monitored security cameras in the lobby area.
- Monitored facility access to ensure safety and security protocols were followed.
- Conducted regular patrols to detect suspicious activities and prevent unauthorized entry.
- Collaborated with law enforcement during investigations and emergency situations.
- Documented daily activities and incidents in detailed reports for management review.
- Trained new security personnel on policies, procedures, and emergency response protocols.
- Provided customer service assistance to staff and visitors in a professional manner.
Computer Technician
Freelance
New York, New York
04.2021 - 12.2021
- Diagnosed hardware issues and repaired computers for various clients.
- Collaborated with clients to assess their technology needs and recommend solutions.
- Performed regular system updates and backups to ensure data security.
- Performed basic network troubleshooting and maintenance activities.
- Upgraded computers with new hardware components like processors, RAMs.
- Troubleshot devices to identify and solve issues with hardware or software performance.
Store associate
Old Navy
New York, New York
04.2017 - 03.2020
- Provided exceptional customer service to enhance shopping experiences.
- Assisted customers in choosing clothing and accessories to maximize satisfaction.
- Identified and addressed security risks, preventing theft incidents.
- Collaborated with team members to efficiently restock shelves and showcase new products.
- Organized and replenished inventory to maintain a fresh merchandise selection.
- Monitored sales floor for customer assistance needs and merchandise replenishment.
Education
High School Diploma -
James Monroe Hs
New York, NY08-2016
Cyber Security
Bronx Community College
Bronx, NYSkills
- Work ethic
- Team collaboration
- Self-motivation
- Active listening
- Critical thinking
- Problem solving
- Adaptability
- Attention to detail
- Time management
- Interpersonal skills
- Effective communication
- Technical support
- Security management
Certification
security License
Timeline
Front desk/Building Porter
broadwall management
05.2025 - 07.2025
Security Guard
Harvard securities
02.2022 - 07.2024
Computer Technician
Freelance
04.2021 - 12.2021
Store associate
Old Navy
04.2017 - 03.2020
High School Diploma -
James Monroe Hs
Cyber Security
Bronx Community College