Joseph Wood
Miami,FL
Summary
Resourceful for productivity and efficiency in task completion. Skilled in customer service, problem-solving, and communication, ensuring that all operations run smooth. Excel in multitasking and prioritizing guest needs with diplomacy and patience, contributing to positive guest experiences.
Overview
6
6
years of professional experience
Work History
Front Desk /Front Desk Concierge
Firstservice Residential
Miami, FL
03.2023 - Current
- Welcome residents and guests in a professional and polite manner.
- Answered telephone calls in a professional manner and directed calls to appropriate personnel.
- Provide service for residents and guests. Such as, opening the door when residents walk in , allowing access through elevators/doors, taking luggage upstairs, etc.
Portable Fire Extinguisher Technician
GreenFire Prevention
Miami, FL
07.2022 - 04.2023
- Inspected fire extinguishers to ensure they were in working order and up to code.
- Conducted maintenance on fire suppression systems in restaurants and hotels.
- Reviewed safety regulations with clients to ensure compliance with local laws and codes.
- Refilled and Recharged fire extinguishers
Customer Service /Produce Clerk
Publix
Miami, FL
07.2018 - 02.2022
- Received and stocked incoming produce shipments.
- Organized displays of fresh fruits and vegetables in the store.
- Rotated produce items to ensure freshness.
- helped customers bag their groceries and take it to their vehicle
Education
High School Diploma -
Miami Palmetto Senior High School
Miami, FL05-2022
Skills
- Bilingual
- Customer Service
- Communicative
- Responsible & always on time
- Leadership
- Problem Solving
- Time Management
- Attention to detail
- Adaptability
- Creativity
- Work ethic
Timeline
Front Desk /Front Desk Concierge
Firstservice Residential
03.2023 - Current
Portable Fire Extinguisher Technician
GreenFire Prevention
07.2022 - 04.2023
Customer Service /Produce Clerk
Publix
07.2018 - 02.2022
High School Diploma -
Miami Palmetto Senior High School