Andrew Garrett Rose
Frisco
Summary
Results-driven IT, DevOps, and Cybersecurity professional specializing in hybrid-cloud infrastructure management. Achieved 100% compliance with healthcare standards while reducing high-severity outages through strategic implementation of a Change Advisory Board and robust security initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Infrastructure Systems Administrator
Run Studios
Seattle
03.2024 - 07.2025
- Managed Hybrid domain environment with a focus on switching to 365/Entra/Intune native management. Implementing services such as Intune Autopatch to ensure patching and compliance
- Migrated device fleet (~150 devices) from Pulseway to Intune Management, ensuring alignment between domain and Intune environments for GPO and Intune policy.
- Manage security posture, detection and remediation, with Rapid7 Insights IDR and SIEM solutions, including weekly security meetings with executives and reporting.
- Managed networking and firewall operations with Sophos solutions
- Managed SSO integrations via Entra
- Facilitated escalation support for IT team, enabling rapid resolution of urgent issues.
- Delivered internal support for Monday.com application to enhance team collaboration
- Assisted in achieving ISO:27001 and Microsoft Vendor compliance through policy creation and system changes.
- Design and deploy DLP settings for organization via Purview.
Cybersecurity Engineer
IntelliCentrics Inc.
Flower Mound
11.2021 - 10.2023
- Monitor network traffic across a global cloud and on prem infrastructure, identifying and mitigating potential threats.
- Implemented automation and system hardening initiatives with Terraform, Ansible, and Jenkins to enhance system security.
- Managed risk assessment and audit compliance for HIPAA, PCI, ISO:27001, NIST CSF, NCQA, Cyber Essentials (UK) standards to ensure regulatory adherence.
- Investigated security alerts and reported findings to C-level stakeholders to inform strategic decision-making.
- Implement and oversee the Change Advisory Board, increasing platform stability and reducing high severity outages post release.
DevOps / Systems Administrator
IntelliCentrics Inc.
Flower Mound
07.2014 - 11.2021
- Administered global AWS and Azure environments.
- Managed deployment planning and execution, ensuring 99.9% uptime for critical healthcare applications.
- Served as primary responder for production issues, reducing downtime and ensuring swift resolution.
- Conducted audit and compliance management, maintaining 100% compliance with healthcare industry standards.
- Supported global business operations across hybrid domain, improving system efficiency and user satisfaction.
- Created and managed IVR solutions on NICE Incontact’s platform, streamlining customer service processes.
Service Desk Analyst (Contract)
Fujitsu Internal Service Desk, Farmland Foods, Smithfield foods, John Morrell Food Group
Richardson
02.2014 - 07.2014
- Managed communication channels, consistently meeting or exceeding SLAs and improving response times.
- Coordinated incident management for major incidents, streamlining processes to minimize downtime.
- Delivered enterprise-level support across multiple contact channels, enhancing user satisfaction.
- Created and organized knowledge base resources for team reference.
Education
Associate of Arts - General Studies
Collin County Community College
Skills
- AWS
- Azure
- Infrastructure automation
- Cloud resource management
- Cloud security monitoring
- Vulnerability management
- Threat detection
- Security analytics
- Identity management
- Docker
- Kubernetes
- Ansible
- Jenkins
- Github Actions
- GIT
- Windows
- Ubuntu
- Amazon Linux
- MacOS
- Virtual desktop management
- Remote monitoring
- Performance monitoring
- New Relic
- System monitoring
- Configuration management
- System automation
- Server management
- Hybrid cloud management
- Network security
- Mobile device management
- Compliance auditing
- Risk assessment
- System documentation
- Jira Software
- Jira Service Desk
- Stakeholder reporting
- Problem solving
- Mobile device management
- System documentation
- Problem solving
Certification
- Qualys Certified Specialist: Vulnerability Management Detection and Response (VMDR)
- Qualys Certified Specialist: Vulnerability Management
- Qualys Certified Specialist: Cybersecurity Asset Management (CSAM)
- Qualys Certified Specialist: Cloud Agent
- Qualys Certified Specialist: Reporting
- Qualys Certified Specialist: Scanning
Timeline
Infrastructure Systems Administrator
Run Studios
03.2024 - 07.2025
Cybersecurity Engineer
IntelliCentrics Inc.
11.2021 - 10.2023
DevOps / Systems Administrator
IntelliCentrics Inc.
07.2014 - 11.2021
Service Desk Analyst (Contract)
Fujitsu Internal Service Desk, Farmland Foods, Smithfield foods, John Morrell Food Group
02.2014 - 07.2014
Associate of Arts - General Studies
Collin County Community College