Andrew Gaspard
Pomona,NY
Summary
Dynamic Computer Systems Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software implementations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users. Experienced, thoughtful, result-driven. A leader who is energetic, highly motivated, well-rounded with strong analytical and creative problem-solving skills. Currently seeking full-time employment opportunity with a solid company that provides quality products and services to its clients. Through my work experience, I've demonstrated the ability to effectively perform tasks in fast-paced team and self-driven environments. This experience, coupled with my graduate degree, strong work ethic, and personal and professional drive, positions me well to make strong contributions in meeting and exceeding my employer's bottom line.
Overview
6
6
years of professional experience
Work History
Advanced Implementation Analyst
MeridianLink
07.2023 - Current
- Completed the successful, and timely deployment of 60+ MeridianLink software projects from conception to go-live as lead implementation analyst.
- Thoroughly adheres to deployment/project schedules and effectively meets timelines, at times taking a full Project Management role.
- Communicates effectively with third-party personnel involved in implementation efforts (including Alkami, PSCU, FISERV, etc.) - coordinating activities to maximize progress.
- Provides best practice recommendations to client stakeholders on system implementation, configuration, testing methodology, and training through a thorough understanding of MeridianLink's licensed software and its capabilities.
- Utilizes strong communication skills to present progress updates and recommendations to stakeholders throughout each project phase.
- Manage multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
Software Implementation Consultant
MeridianLink
09.2021 - 07.2023
- Collaborates with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Offers client training services via online interaction to streamline onboarding process for newly implemented systems.
- Identifies opportunities for upselling additional services, resulting in increased revenue for the company.
Junior Systems Analyst
Quorum Federal Credit Union
09.2018 - 09.2021
- Supported and managed credit union business systems as well as related baseline operational job processes, system administration, configuration, and workflow
- Enhanced system performance by optimizing configurations and settings.
- Conducted regular audits on systems security measures, identifying any vulnerabilities or areas requiring improvement.
- Enhanced network security through diligent monitoring and implementation of best practices.
- Contributed to team objectives by actively participating in meetings, discussions, and continuous learning initiatives.
Education
M.B.A - Management Information Systems
IONA University
05.2021
BBA - Management Information Systems
IONA University
05.2018
Skills
Software Implementation (SAAS)
User Acceptance Testing
SQL knowledge
Business Analysis
Stakeholder Management
Requirements Gathering
Excellent Communication
Computing Core Competencies
- Operating Systems: Windows, OSX, and UNIX
- Software Applications: MS Azure, MS Office Suite (Word, Excel, PPT, etc..), including Project, JIRA, Visio & Outlook
- Programming Language: Python, HTML, Java and CSS
- Database Management: SQL, MS Azure, Oracle, MS Access
References
Available upon request
Timeline
Advanced Implementation Analyst
MeridianLink
07.2023 - Current
Software Implementation Consultant
MeridianLink
09.2021 - 07.2023
Junior Systems Analyst
Quorum Federal Credit Union
09.2018 - 09.2021
M.B.A - Management Information Systems
IONA University
BBA - Management Information Systems
IONA University
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