Chris Rainey-Felley
El Cajon,CA
Summary
Experienced Lean Six Sigma Green Belt Certified professional with 8 years of management and healthcare experience. Looking to join a team that values attention to detail, willingness to learn, and creative solutions to interesting problems.
Overview
9
9
years of professional experience
Work History
Implementation Analyst
Paylocity
10.2023 - 02.2024
- Utilized strong communication skills to present progress updates and recommendations to stakeholders throughout each project phase.
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
- Identified areas for improvement and implemented necessary changes, resulting in successful project completion.
- Improved system efficiency by analyzing and implementing software solutions for clients.
Implementation Specialist Contractor
Davita
05.2022 - 06.2023
- Provided initial training to clinics across the country for proprietary EHR system, along with virtual continuing support while my clients continued through their onboarding process
- Went above and beyond to streamline clinic processes for an improved patient experience.
- Maintained up-to-date knowledge of industry trends and best practices in order to provide the most relevant solutions for clients'' businesses.
- Contributed to continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.
Medical Lab Assistant
Sharp Grossmont Hospital
03.2021 - 05.2022
- Performed HIPAA certified Data entry and specimen processing
- Reported variances through appropriate channels for successful resolution.
- Assisted in the development of new laboratory protocols, resulting in improved testing methods and accuracy.
- Demonstrated strong attention to detail when reviewing clinical information enabling accurate identification of discrepancies or anomalies that could impact test outcomes.
Operations Team Lead, Billing Specialist
Premier Healthcare Management
03.2019 - 02.2021
- Led billing team to improve accuracy and timeliness of claim submission to the state for reimbursement
- Trusted leader across several business functions, including patient registration, claim review, and medical/dental billing
- Developed proof of concept reports in Excel.
- Implemented quality control measures to reduce errors and ensure consistent standards across all operations tasks.
Field Training Officer (EMT)
Maxlaufer Inc.
08.2016 - 11.2018
- Provided life-saving pre-hospital care in a small, high-stress environment
- Trained fresh graduates on how to implement emergency skills while showcasing professionalism and empathy
- Compiled a detailed record of patient information within a HIPAA-compliant program in a short amount of time
- Provided behavioral monitoring and support for mentally ill or unstable patients.
Store Manager
Cricket Wireless
12.2014 - 05.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Lead franchise location to become #1 store in the West coast, #2 in America through B2B sales
- Created a community network integrating our franchise with the people who lived around us.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Education
Lean Six Sigma Green Belt -
Six Sigma Global Institute
01.2021
Coursework towards B.S., Nursing -
National University
FEMA Certified -
Skills
- Willingness to Learn
- SAAS
- Excel
- Word
- Epic
- CWOW
- Citrix
- Portal
- Greenway Intergy
- SuccessEHS
- EClinicalWorks
- Cerner
- NextGen
- Trello
- Centricity
- Software Implementation
- SQL knowledge
- Business Analysis
- Client Relations
Websites
Certification
Lean Six Sigma Green Belt
January 29, 2021 ID Number:28189686
Timeline
Implementation Analyst
Paylocity
10.2023 - 02.2024
Implementation Specialist Contractor
Davita
05.2022 - 06.2023
Medical Lab Assistant
Sharp Grossmont Hospital
03.2021 - 05.2022
Operations Team Lead, Billing Specialist
Premier Healthcare Management
03.2019 - 02.2021
Field Training Officer (EMT)
Maxlaufer Inc.
08.2016 - 11.2018
Store Manager
Cricket Wireless
12.2014 - 05.2016
Lean Six Sigma Green Belt -
Six Sigma Global Institute
Coursework towards B.S., Nursing -
National University
FEMA Certified -
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