Andrew Gasparro
Torrance,CA
Summary
Driven professional with proven customer service and time management skills honed in past work experience. Excelled in cash management and fostering customer relations, ensuring repeat business and minimizing transaction discrepancies. Demonstrated work ethic and integrity, training new team members and enhancing service efficiency. Proficient in Microsoft Excel, adept at conflict resolution and teamwork, contributing to a positive and productive work environment.
Overview
1
1
year of professional experience
Work History
Cashier/Grocery Stocker
Mickeys Deli and Liquor
02.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Enhanced customer service experience by efficiently processing purchases and returns.
Head Dishwasher
Camp Conrad Chinnock
07.2021 - 07.2022
- Worked seasonally over the summers of 2021 and 2022.
- Maintained high levels of sanitation through diligent adherence to cleaning schedules for all surfaces and equipment used in the dishwasher station.
- Minimized delays in service by efficiently managing heavy workloads during busy periods.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Contributed to a safe working environment by immediately addressing potential hazards such as broken glass or slippery floors.
- Assisted in food preparation tasks as needed, contributing to overall kitchen productivity.
- Reduced breakage costs by handling fragile items with care during the washing process.
Education
Bachelor of Science - Economics
University of Arizona
Tucson, AZ05.2027
High School Diploma -
Redondo Union High School
Redondo Beach, CA06.2023
Skills
- Customer Service
- Time management skills
- Customer Relations
- Conflict Resolution
- Retail Merchandising
- Proficient in Microsoft Excel
- Public speaking
- Work Ethic and Integrity
- Cleaning and sanitizing
- Cash Management
- Sales
- Teamwork/being a team player
Timeline
Cashier/Grocery Stocker
Mickeys Deli and Liquor
02.2022 - 09.2022
Head Dishwasher
Camp Conrad Chinnock
07.2021 - 07.2022
Bachelor of Science - Economics
University of Arizona
High School Diploma -
Redondo Union High School
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