Andrew Gatling
Hendersonville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Burial Vault Technician
Wilbert
Nashville, TN
03.2022 - Current
- Clean and prepare grave sites for burial services by removing debris, leveling the ground, and covering exposed soil with sod or grass.
- Install concrete vaults into gravesites using a crane or other lifting device.
- Load and unload burial vaults from delivery trucks using hand tools such as hammers, wrenches, and screwdrivers.
- Inspect and perform maintenance on equipment used in the installation of burial vaults including backhoes, cranes, and forklifts.
- Ensure all safety procedures are followed while installing burial vaults at cemeteries.
- Provide customer service to funeral directors regarding installation services offered by the company.
Self Employed
Gatling Group
Byhalia, Mississippi
12.2019 - 02.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Maintained a clean working environment at all times.
- Inspected finished products to ensure they meet customer satisfaction standards.
- Prioritized and organized tasks to efficiently accomplish service goals.
Installation Technician
Olliviere
Los Angeles, CA
01.2016 - 09.2017
- Installed new equipment according to manufacturer specifications and customer requirements.
- Maintained accurate documentation of installation activities.
- Resolved customer complaints related to installation issues in a timely manner.
- Verified that all parts were present before beginning the installation process.
- Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
Warehouse Manager
4wheelparts
Santa Ana, CA
04.2015 - 01.2016
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Resolved customer complaints related to product quality or delivery issues.
Education
High School Diploma -
Back Bay High School
06.2007
Skills
- Customer Service
- Equipment Inspection
- Work Prioritization
- Strong Work Ethic
- Reliability
- Using hand tools
- Effective Communication
- Problem-solving abilities
- Analytical Thinking
- Organizational Skills
- Self Motivation
Timeline
Burial Vault Technician
Wilbert
03.2022 - Current
Self Employed
Gatling Group
12.2019 - 02.2022
Installation Technician
Olliviere
01.2016 - 09.2017
Warehouse Manager
4wheelparts
04.2015 - 01.2016
High School Diploma -
Back Bay High School