Terry McDonnell
Biloxi,MS
Summary
Adept at multitasking and creative thinking, I significantly enhanced service support at past jobs by applying strong work ethic and heavy equipment operation skills. My proactive approach in fast-paced environments, coupled with exceptional communication, consistently exceeded employer expectations, achieving a notable increase in customer satisfaction.
Overview
25
25
years of professional experience
Work History
Burial Vault Technician
Doric South
06.2021 - Current
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
Funeral Arranger
Bradford Okeefe
01.2019 - 01.2021
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Monument Setter
Reimann Family Funeral Home
01.2011 - 01.2019
- Maintained equipment in good working order by inspecting components and performing basic repairs.
- Troubleshot issues with tools and calibrated or regauged old instruments and gauges.
- Moved, organized and prepared materials to accomplish jobs smoothly.
- Kept work areas orderly and clean for maximum productivity.
- Cross-trained in burial services and Monument/headstone setting in order to better support team needs.
Flooring Installer
Balius Flooring
01.2000 - 01.2011
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Formed tight and secure joints by removing excess materials and connecting individual pieces.
- Spread adhesive cement over floor to prevent board joint wearing.
- Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
- Recorded measurements and devised plans to match installation specifications.
Education
High School Diploma -
Biloxi High School
Biloxi, MS05.1999
Skills
- Hand-tool proficiency
- Landscaping knowledge
- Heavy Equipment Operation
- Concrete mixing
- Sales experience
- Project Planning
- Funeral service support
- Cultural Sensitivity
- Customer Service
- Work Prioritization
- Heavy Lifting
- Power Tool Operation
- Time Management
- Power Washing
- Effective Communication
- Adaptability and Flexibility
- Attention to Detail
- Excellent Communication
- Strong Work Ethic
- Multitasking Abilities
- Creative Thinking
Timeline
Burial Vault Technician
Doric South
06.2021 - Current
Funeral Arranger
Bradford Okeefe
01.2019 - 01.2021
Monument Setter
Reimann Family Funeral Home
01.2011 - 01.2019
Flooring Installer
Balius Flooring
01.2000 - 01.2011
High School Diploma -
Biloxi High School
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