Andrew Gertz
Chico,CA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
20
20
years of professional experience
Work History
Sales Associate Specialist
Walgreens
Chico
12.2023 - Current
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
Correctional Deputy
Butte County Sheriff's Office
Oroville, CA
09.2005 - 10.2023
- Managed daily inmate counts accurately to maintain accountability for all individuals housed within the facility.
- Enhanced safety within the correctional facility through diligent monitoring of inmates and their activities.
- Reduced incidents of violence by de-escalating confrontations between inmates using conflict resolution skills.
- Improved inmate behavior by consistently enforcing facility rules and regulations.
- Collaborated with fellow deputies to maintain a secure environment for both staff and inmates.
Asset Protection Manager
Target
Chico
09.2004 - 09.2005
- Built cross-functional relationships with business partners to reduce losses.
- Controlled reduction of loss inventory by protecting company assets.
- Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
Education
Bachelor of Arts - Criminal Justice
Chico State
Chico05.2004
Skills
- CPR Certification
- Interpersonal Communication
- Verbal Communication
- Ethical Conduct
- Active Listening
- Report Writing
- Critical Thinking
- Time Management
Timeline
Sales Associate Specialist
Walgreens
12.2023 - Current
Correctional Deputy
Butte County Sheriff's Office
09.2005 - 10.2023
Asset Protection Manager
Target
09.2004 - 09.2005
Bachelor of Arts - Criminal Justice
Chico State