Andrew Gilmore
Taylorsville,UT
Summary
Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Tow Truck Operator
Empire Towing And Recovery
04.2023 - 09.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Operated with safety and skill to avoid accidents and delays.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Tow Truck Operator
Rapid Towing
02.2022 - 02.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Tow Truck Operator
Cn Towing
01.2022 - 02.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Operated with safety and skill to avoid accidents and delays.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Conducted efficient cargo transfers to maintain route schedules.
Tow Truck Driver
Cal Brown
07.2017 - 01.2022
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Operated with safety and skill to avoid accidents and delays.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Tow Truck Driver
Atr Towing
01.2016 - 07.2017
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Operated with safety and skill to avoid accidents and delays.
Education
Electrical - Electrical Engineering
Trapper Creek Job Corps
Darby, MT06.2010
Skills
- Daily Vehicle Inspections
- Parts Cleaning and Lubrication
- Material Handling Equipment
- Delivery Scheduling
- Maintain Vehicles
- Customer Experience
- Maintenance Requirements
- GPS Systems
- Spill Cleanup
- Customer Relationships
- Customer Vehicle Loading
- Safety Management
- Laborer Oversight
- Emergency Roadside Repairs
- Vehicle Lockdown
- Transport Policies
- Plan Routes
- DOT Requirements
- Battery Recharging
- Flatbed Truck Expertise
- Vehicle Inspection
- Supply Chain Improvement
- Equipment Maintenance
- Accident Clearing
- Preventive Maintenance
- Passenger Safety
- Repairing Tires
- Complex Problem-Solving
- AAA Expertise
- Recovering Vehicles
- Locating Vins
- Lockout Remedies
- Hydraulic and Manual Lifts
- Assisting Customers
- Safety Techniques
- Operating Hydraulics
- Police Impound Collection
- Roadside Assistance
- Customer Satisfaction
- Weight Limits
- Safety Meetings
- Delivery Information Verification
- Quantity and Quality Assessments
- Basic Vehicle Maintenance
- Safety Inspections
- Managing Incidents
- Customer Service
Timeline
Tow Truck Operator
Empire Towing And Recovery
04.2023 - 09.2023
Tow Truck Operator
Rapid Towing
02.2022 - 02.2023
Tow Truck Operator
Cn Towing
01.2022 - 02.2023
Tow Truck Driver
Cal Brown
07.2017 - 01.2022
Tow Truck Driver
Atr Towing
01.2016 - 07.2017
Electrical - Electrical Engineering
Trapper Creek Job Corps
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