Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Andrew Gomes

Fort Irwin,CA

Summary

Proactive and customer-focused, excelled at Charleys Cheesesteak by enhancing customer satisfaction through fast, friendly service and maintaining high cleanliness standards. Skilled in cash handling and sanitation, I boosted efficiency during peak hours. Trained new staff, ensuring quick adaptation and proficiency, showcasing my positive attitude and team collaboration abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Fast Food Worker

Charleys Cheesesteak
01.2024 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Accurately operated cash register to process customer payments.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Trained newly hired employees on routine tasks and customer service.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Brewed coffee and tea and changed out drink station syrups.

Education

High School Diploma -

Silver Valley High School
Yermo, CA
05-2025

Skills

  • Customer service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient service worker
  • Engaging personality
  • Late-night shift availability
  • Customer response
  • Basic math

Accomplishments

  • Supervised team of 3 staff members.
  • Efficiently served more than 10 satisfied customers during an average shift at the drive up window.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Certification

  • Food Handler Certification - State or Local Health Departments.
  • Customer Service and Sales Certification (CSSC) - National Retail Federation.
  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • OSHA Certified
  • Automotive Service Excellence Certification (ASE)

Interests

  • Gym Workouts
  • Adventure Travel
  • Road Trips
  • Auto Repair/Restoration
  • DIY and Home Improvement
  • I like working with my hands and fixing things

Timeline

Fast Food Worker

Charleys Cheesesteak
01.2024 - Current
  • Food Handler Certification - State or Local Health Departments.
  • Customer Service and Sales Certification (CSSC) - National Retail Federation.
  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • OSHA Certified
  • Automotive Service Excellence Certification (ASE)

High School Diploma -

Silver Valley High School
Andrew Gomes