Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
OfficeManager

Andrew Gonzalez

Fort Worth,TX

Summary

Self-motivated and exceptional customer service and sales professional with 4+ years of experience. Productive relationship builder; excels at listening to customer's needs, willing to do whatever it takes to complete any desired task. Although many of my working experience has come in terms of retail and sales, my passion and degree is under Construction management and engineering. While going through the courses required in my degree path, I have managed to acquire many important skills needed to be a prolific worker in my future field. Having a strong mindset, hardworking manner, complex problem solving skills may make me a perfect asset to any team. Willing to Work, learn and excel at any project given. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

4
4
years of professional experience
1
1
Language

Work History

Leading sales representative

Habor Freight
2023.09 - Current
  • Customer service needs, Optimization of Hand/Power tools to best fit customer needs

Frozen Product Stocker

Target
2022.10 - 2023.08
  • Product organization, product stocking, and product optimization throughout the grocery department

Front End Lead

Walmart
2020.10 - 2022.08
  • Leading associates, adapting to a fast-paced retail environment, ensuring customer needs were met

Education

Bachelors of science in Construction Management and Engineering -

University of Texas at Arlington
Arlington, TX

Skills

    Complex problem solving

    Leadership

    Construction drafting

    Construction estimating

    BIM software use

    Autocad software use

    Communication

    Safety

    Construction Experience

    Customer Service

    Additional Information

    Classes taken regarding my degree path

    - Intro to construction management

    - Construction drafting

    - Construction documents

    - Construction surveying

    - Construction Law and Ethics

    - Intro to mechanics

    - Construction design

    - Study of Soils and Foundation

    - Construction Estimating 1 and 2

    - Construction Administration and Economics

    - Construction safety (OSHA 30 certified)

    - BIM

    - Construction scheduling

    - Mechanical and Electrical systems

    Timeline

    Leading sales representative

    Habor Freight
    2023.09 - Current

    Frozen Product Stocker

    Target
    2022.10 - 2023.08

    Front End Lead

    Walmart
    2020.10 - 2022.08

    Bachelors of science in Construction Management and Engineering -

    University of Texas at Arlington
    Andrew Gonzalez