Andrew Grogg
Pharmacy Clinical Services Manager
Fork,MD
Summary
Energetic healthcare professional offering a wealth of experience in patient care, personnel management, regulatory compliance and the national pharmaceutical care delivery system.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
Work History
Regional Pharmacy Clinical Services Manager
Walmart
Elkton, MD
06.2021 - Current
- Administering in person teaching and training to pharmacists and technicians throughout the region on clinical services initiatives including providing immunizations, promoting medication adherence through MTM strategies and medication synchronization, pharmacist led prescribing initiatives, and point of care testing.
- Creating and presenting digital training materials used by members of management, pharmacists, and technicians.
- Leading large teams of pharmacists and technicians to plan and execute over 50 mass COVID and flu vaccination clinics that provide thousands of vaccines to patients across Maryland, Delaware, and Washington, DC.
- Supporting lower performing stores by diving into pharmacy workflow along with current staff to identify weaknesses and develop action plans to overcome challenges and improve overall pharmacy performance.
- Assisting market level leaders with strategies to motivate teams to grow pharmacy business by implementing clinical service programs while also improving patient outcomes and customer experience within stores.
Pharmacy Manager
Walmart
Fallston, MD
10.2018 - 06.2021
- Achieved substantial prescription count and sales dollar growth by using local market expertise and business knowledge to make proactive decisions that benefit both the patient and the business.
- Used retail pharmacy expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted patients in navigating their pharmacy benefit plans to help save patients money while still achieving desired patient care outcomes.
- Led a team of 8 pharmacy employees to accurately and efficiently dispense approximately 1600 prescriptions per week.
- Vaccinated patients to provide immunity per CDC immunization recommendations.
- Managed pharmacy inventory by controlling costs and minimizing shrink to maximize profitability.
- Utilized MTM strategies and knowledge of clinical outcomes to increase patient adherence to key medication therapies.
Staff Pharmacist
CVS Health
Bel Air, MD
07.2014 - 10.2018
- Assisted the pharmacy manager in leading a team of 20 pharmacy technicians while efficiently dispensing approximately 4000 scripts per week.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations to serve the best interest of patient care.
- Effectively prioritized tasks and organized workflow to increase efficiency in an ultra high volume pharmacy
- Administered immunizations per CDC recommendations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Pharmacy Intern
CVS Health
Baltimore, MD
09.2011 - 04.2014
Education
Doctor of Pharmacy - Pharmacy
University Of Maryland Baltimore
Baltimore, MD 08.2010 - 05.2014
Chemistry And Pre-Pharmacy Studies
Towson University
Towson, MD 08.2007 - 05.2010
Skills
Pharmacist and technician training and mentoring
Pharmacy operations management
Immunizations
Regulatory Compliance
Accomplishments
- Phi Lambda Sigma Leadership Honor Society
- Rho Chi Academic Honor Society
Certification
APhA Immunization certification
Timeline
Regional Pharmacy Clinical Services Manager
Walmart
06.2021 - Current
Pharmacy Manager
Walmart
10.2018 - 06.2021
Staff Pharmacist
CVS Health
07.2014 - 10.2018
Pharmacy Intern
CVS Health
09.2011 - 04.2014
Doctor of Pharmacy - Pharmacy
University Of Maryland Baltimore
08.2010 - 05.2014
Chemistry And Pre-Pharmacy Studies
Towson University
08.2007 - 05.2010