Dedicated Millwork professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Product Manager
Woodgrain Millwork Inc
03.2022 - Current
Analyzed metrics to measure product performance.
Maintained positive vendor relations to build strong partnerships.
Launched successful products by conducting thorough market research and identifying customer needs.
Coordinated project planning and execution with team members and team leads.
Worked with Outside Sales Reps on customer stocking programs to make sure we had sufficient on hand quantities.
Utilized RARR reporting to order products.
Inside Sales Representative
Woodgrain Millwork Inc
03.2019 - Current
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Created a supportive and motivating team environment, celebrating achievements and fostering collaboration among members.
Contributed to team objectives in fast-paced environment.
Assistant Store Manager
Lowe's
03.2004 - 01.2017
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate of Applied Science - CNC Machine Programming
Lake Superior College
Duluth, MN
10.1999
Skills
Project Planning
Product Strategy
Teamwork and Collaboration
Timeline Management
Vendor Management
Pricing strategy
Product Lifecycle Management
Timeline
Product Manager
Woodgrain Millwork Inc
03.2022 - Current
Inside Sales Representative
Woodgrain Millwork Inc
03.2019 - Current
Assistant Store Manager
Lowe's
03.2004 - 01.2017
Associate of Applied Science - CNC Machine Programming