Andrew Guice
Kansas City,KS
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
6
6
years of professional experience
Work History
Sales and Service Manager
Sephora
Kansas City, KS
01.2024 - Current
- Managed $5 million in store volume in a high-traffic urban location
- Maintained customer satisfaction by achieving a
- Achieved consecutive and consistent results on all major KPIs and company focuses, maintaining the highest rank as a Top Performing CEL (Client Experience Leader) in store. Demonstrated ability to exceed sales budget by more than 10%, surpassing $71 average dollar sale (ADS), and achieving an average of 33% increase in Multi-Department sales during shift segments YTD.
- Increased inventory accuracy by adhering to company standards and loss prevention policies, resulting in a 2% reduction in store shrinkage compared to LY
- Provided in-the-moment and consistent coaching to drive results for all staff
- Enhanced client return rate, successful results (60 services MTD), and state board standards by creating weekly plans with all Licensed Staff performing Beauty Services to increase awareness.
- Achieved 1.6% growth in event penetration sales by effectively planning and executing in-store events with staff and brand partners.
Operations Manager
Ulta Beauty Inc.
Kansas City, MO
04.2023 - 12.2023
- Increased performance metrics by surpassing all major company KPIs, including an APT surpassing 1%, $55 ADS achievement, 12% Credit Card Penetration attainment, and UPT exceeding 3.0.
- Achieved successful completion of store inventory, meeting company practices and loss prevention standards.
- Achieved timely store inventory completion on a weekly basis, contributing to increased product availability and sales growth.
- Leading the planning and execution of weekly Ad sets, ongoing promotions, and brand updates resulting in enhanced store success across all major sales events
- Implemented remerchandising techniques to optimize store sales and minimize backroom inventory.
- Supervised and executed extensive store remodeling projects on overnight schedules.
- Managed the timely completion of weekly payroll by proactively identifying and rectifying errors to ensure accuracy.
- Managed and supervised $6 million in store volume
Account Coordinator
Pur Cosmetics
Kansas City, KS
10.2021 - 12.2022
- Led the coordination of Field Sales efforts across a multi-state territory encompassing 110 accounts in Louisiana, Arkansas, Oklahoma, Kansas and Missouri.
- Effectively managed the recruitment, training, and retention of a large team.
- Delivered exceptional performance by generating a substantial surge of 381% in sales, boosting revenue from $33K to $159K within the initial 7 weeks
- Successfully organized and executed both short-term and long-term corporate events at the store, leading to consistent sales of $2K per event. One notable achievement includes generating a maximum of $4.4K in net sales within a single business day.
- Consistently excelled as an Account Coordinator, earning the highest ranking for two back-to-back quarters (Q2 & Q3) in 2022.
- Maintained accuracy of company payroll while effectively handling T&E budgets using Excel and Concour Software
- Completed all administrative and in-store tasks and meetings in a hybrid schedule, consisting of 1 day in the office and 4 days at the stores.
- Supported multi-store penetration by visiting multiple stores in the market, closing sales gaps, training staff on top selling skus, and recruiting diverse talent.
- Succeeded in building a strong professional reputation and securing an upcoming promotion to Account Executive, despite being impacted by an unforeseen corporate layoff.
Hotel Night Manager
Hilton Garden Inn Hotel
West Monroe, Louisiana
11.2018 - 10.2021
- Training new employees on operational processes related to front desk operations.
- Organizing special events or functions for hotel guests upon request.
- Handling emergency situations calmly and professionally in order to minimize disruption or disturbance within the hotel premises.
- Ensuring all guests are checked in and out accurately and efficiently while adhering to hotel policies.
- Working closely with other departments to address guest issues quickly and effectively.
- Assisting with resolving any conflicts between guests or staff members that may arise during their stay at the hotel.
- Managing stock levels of supplies such as linens, toiletries, cleaning products for efficient operations.
- Scheduling shifts for front desk clerks, bellhops, housekeepers based on occupancy needs.
- Coordinating with housekeeping staff to ensure rooms are cleaned properly prior to check-in time.
- Maintaining accurate records of cash transactions in accordance with accounting policies and procedures.
Education
Associate of Arts - General Studies
University of Louisiana At Monroe
Monroe, LA05-2021
High School Diploma -
West Monroe High School
West Monroe, LA05-2019
Skills
- Sales operations
- Sales Performance
- CRM Software
- Client acquisition
- Audit Support
- Workflow Management
- Schedule Coordination
- Account Management
- Quality Assurance
- Proficient in all Microsoft office software
References
References available upon request.
Timeline
Sales and Service Manager
Sephora
01.2024 - Current
Operations Manager
Ulta Beauty Inc.
04.2023 - 12.2023
Account Coordinator
Pur Cosmetics
10.2021 - 12.2022
Hotel Night Manager
Hilton Garden Inn Hotel
11.2018 - 10.2021
Associate of Arts - General Studies
University of Louisiana At Monroe
High School Diploma -
West Monroe High School