Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Locker Room Manager
Blythefield Country Club
04.2022 - 01.2025
Trained team members on customer service strategies and techniques.
Worked swiftly to handle and resolve emergency situations to create safe environment for guests and team members.
Resolved customer complaints and payout errors.
Assessed staffing levels to verify proper shift coverage, staff rotations and breaks.
Enhanced customer satisfaction with personalized service approaches.
Facilitated strategic planning for long-term business growth.
Oversaw daily operations to maintain consistent quality standards.
Family Caregiver
guinnup family trust
01.2009 - 01.2025
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Laundered clothing and bedding to prevent infection.
Supported bathing, dressing and personal care needs.
Maintained clean and well-organized environment for client happiness and safety.
Assisted with meal planning to meet nutritional plans.
Area Sales Manager
KB Industrial Supply
07.2005 - 08.2009
Developed and implemented strategic sales plans to accommodate corporate goals.
Monitored sales team performance and provided effective training to help each reach targets.
Conducted field rides with sales personnel to provide in-the-field coaching and training.
Penetrated new markets by investigating competitor products, services and trends.
Established productive and professional relationships with key personnel in assigned customer accounts.
Food Broker
The Greeson Company
05.1999 - 05.2005
Removed incoming merchandise from trucks and stocked display cases with new items according to rotation policies.
Rotated old stock, added new items to storage and maintained proper organization per codes.
Packaged and stored food products appropriately for proper handling and preservation.
Utilized pre-determined corporate plans to merchandise new products.
Tracked product and supply inventories and reported findings to supervisors.
Education
Bachelor of Arts - Communications
Grand Valley State University
Allendale, MI
01.1998
Skills
Paperwork Management
Rule Enforcement
Staff Scheduling
Customer Complaint Resolution
Timeline
Locker Room Manager
Blythefield Country Club
04.2022 - 01.2025
Family Caregiver
guinnup family trust
01.2009 - 01.2025
Area Sales Manager
KB Industrial Supply
07.2005 - 08.2009
Food Broker
The Greeson Company
05.1999 - 05.2005
Bachelor of Arts - Communications
Grand Valley State University
Education and Training
other
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