Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Hanna

San Francisco bay area,CA

Summary

Computer science graduate with a strong foundation in C#, SQL, and IT infrastructure management. Experienced in software deployment, technical support, and system testing. Eager to contribute by leveraging technical skills and innovative solutions.

Overview

8
8
years of professional experience

Work History

Associate Banker

JPMorgan Chase & Co
01.2023 - 01.2025
  • -Delivered exceptional customer service by assisting clients with everyday banking needs, including deposits, withdrawals, account inquiries, and new account openings.
  • -Promoted digital banking tools to customers, including mobile apps, online banking, and ATM usage, increasing self-service adoption.

IT Service

Saint Mary's College of California
01.2021 - 01.2022
  • -Provided technical support to students, teachers, and staff, troubleshooting hardware and software issues and resolving them in a timely manner.
  • -Managed and maintained the school's computer network, including servers, switches, and routers, ensuring reliable connectivity and efficient data transmission.
  • -Monitored and maintained computer labs and classroom technology, ensuring equipment functionality and creating an optimal learning environment for students.
  • -Educated customers on available financial products and services, helping match solutions to their individual needs and goals.

Sales Advisor

Tesla
01.2021 - 01.2021
  • -Successfully achieved and surpassed sales targets for Tesla products, skillfully closing deals with potential customers.
  • -Conducted comprehensive product demonstrations and presentations, educating customers on Tesla's unique features and sustainability benefits.
  • -Developed a strong network of leads and referrals, proactively reaching out to potential customers to drive sales growth.
  • -Provided exceptional customer service throughout the sales process, ensuring a positive and memorable experience for all customers.
  • -Managed the entire sales cycle, from initial contact to final delivery, ensuring a seamless customer journey and staying updated on industry trends and competitor offerings to address inquiries and objections effectively.

Sales Lead and Repair Technician

MetroPCS
01.2017 - 01.2020
  • -Demonstrated exceptional leadership by managing and supporting a team of sales associates to optimize performance and achieve sales targets.
  • -Monitored sales metrics and trends, identifying areas for improvement and taking corrective actions to maximize revenue.
  • -Trained and onboarded new sales associates, fostering a positive work environment and promoting teamwork to enhance overall performance.
  • Additionally, provided technical support and device-related services to customers to ensure a seamless user experience.

Education

Bachelor's - Computer Science

Saint Mary's College of California
Moraga, CA
12.2024

Skills

  • Python
  • SQL
  • C#
  • Javascript
  • Selenium
  • AWS
  • Github
  • TestRail
  • JIRA
  • Slack

Timeline

Associate Banker

JPMorgan Chase & Co
01.2023 - 01.2025

IT Service

Saint Mary's College of California
01.2021 - 01.2022

Sales Advisor

Tesla
01.2021 - 01.2021

Sales Lead and Repair Technician

MetroPCS
01.2017 - 01.2020

Bachelor's - Computer Science

Saint Mary's College of California

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Andrew Hanna