Andrew Hansen

• Pre-Planning of Flight (Calculation of Weight and Balance of Aircraft) using OpsSuite and ALTEA and in case of a system outage, any other available resources.

• Printing of Paperwork required for Crew Members (Pilots and Flight Attendants).

• Monitor Estimated Time Arrival of Flights on OpsSuite.

• Manning Air-To-Ground Radio Calls from Southwest Flights.

• In constant communication with Southwest Airlines Operations Control (NOC) and Flight Dispatchers.

• Operation of Jet-Bridge Equipment for Offloading and Loading of Passengers.

• Boarding of Customers to Aircraft.

• Consolidate Final Passenger and Bag Count for final Performance Weight and Balance Data for Pilots to be loaded on ACARS

• Working in Station Command Center's handling aircraft swaps and gate changes, coordinating of diversions, and updating of runway conditions

• Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
• Checked flight manifests to ensure accuracy of luggage loaded onto planes.
• Communicated effectively with ground crew members to ensure smooth operation of flights.
• Inspected aircraft exterior prior to take-off for any hazards or debris that could cause damage during flight.
• Positioned and pushed aircraft from remote airport locations to specified areas for operation.