Andrew Heath
Jaskson ,Mi
Summary
Experienced Quality Control lead that has spent years developing testing and analyzing results to make educated business decisions to further the Dart Container goals as a business. Worked with Sales, Quality Engineers and Business teams provide the best advice on decision based on data and knowledge of the product lines offered by Dart Container. Demonstrated over 6 years at Dart to be able to work with multiple deadlines and prioritize product lines and have the ability to change course but still complete all task's on time.
Overview
21
21
years of professional experience
Work History
CQA Quality Lead
Dart Container Corporation
05.2017 - Current
- Customer advocate role for RBI ( Tim Horton's, Burger King & Popeye's) which includes communicating with the customer on spec changes, 3rd party testing, audit schedules and provide support to the Plants QC Manager on Audit's for RBI. Apply logic and comprehensive solutions to resolve an audit findings. Root Cause analysis
- Perform all types of testing for all product lines Dart Container offers for the Business Team, Dart Sales and Quality Engineers.
- Worked on testing and overall discussion on Out Of Spec project. Tested and provide expert analysis to make educated decisions on proper specifications.
- Help analyze test results with QC managers and Quality Engineers to make sound decisions on specifications changes that affect overall performance and cost of product lines
- Helped train new employees in CQA about Dart Mission and overall CQA testing procedures.
- Travel to multiple plants to support DPAP's and new line qualifications and train plant quality team on any new procedures to ensure accurate data results.
- Revised and drafted policies and procedures to address deficiencies comprehensively.
- Performed tests and inspections to conform to established standards.
- Conducted data review and followed standard practices to find solutions.
- Created testing protocols to be used across product lines.
- Work as a Team lead when travelling to plants for CQA support. Working on plant floors, QA labs and provide timely results while working on multiple projects.
Quality Control Technician and Logistics Support
Signature Automotive Products
01.2003 - 03.2017
- Performed thorough inspections of incoming materials and outgoing products.
- Maintained quality documentation and records for conformance with relevant standards.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Shipping and Receiving support
Education
High School Diploma -
Napoleon High School
Napoleon, MI1997
No Degree - Computer And Information Systems Security
Computer Training
Novi, MI03.2006
Skills
- Quality Management
- Word Processing
- Customer communication
- Mentorship and Training
- Engineering Specifications
- Outside Testing Coordination
- Corrective Action Planning
- Compliance Requirements
Timeline
CQA Quality Lead
Dart Container Corporation
05.2017 - Current
Quality Control Technician and Logistics Support
Signature Automotive Products
01.2003 - 03.2017
High School Diploma -
Napoleon High School
No Degree - Computer And Information Systems Security
Computer Training