Experienced Quality and Operations Specialist skilled in leading quality assurance efforts and continuous process improvements. Expertise includes overseeing production quality, managing compliance audits, and driving initiatives that foster organizational growth and enhance product reliability.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Quality Control Lead Technician
SIG
Peachtree City, GA
03.2025 - Current
Review equipment calibration, validation, and maintenance records to ensure they are performed correctly and on time.
Assisted in identifying and developing procedures and processes for Quality Management System.
Ensure compliance with federal, state, local and company-specific regulations related to the quality of product and to the proper performance of day-to-day activities.
Oversee detailed inspections of components and completed assemblies at various phases of production and throughout the manufacturing processes.
Ensured product quality through systematic testing processes.
Prepared and maintained Quality records for completeness and accuracy to meet internal and external standards.
Recorded instances of nonconforming material with clear and accurate documentation.
Contributed to execution of projects enhancing manufacturing processes.
Communicate to all individuals effectively.
Participated in team meetings focused on safety and problem-solving.
Participate in process improvement teams and/or complete relative documentation when required.
Assist in the continuous growth of the Quality Department.
Performed additional tasks as directed to enhance operational efficiency.
In-process and final inspections for high-volume injection molding ensuring 99% compliance with ISO 9001/IATF 16949 standards.
Inventory Cycle Counter
Yancey Bros CO.
Griffin, GA
11.2024 - 03.2025
Maintain inventory accuracy
Monitor assigned inventory
Perform cycle counting duties
Ensured proper identification of all materials in inventory to facilitate streamlined operations.
Worked on a contract basis for specified duration.
Senior Activity Center Supervisor/Office Administrator
UnitedHealth Group/WellMed Charitable Foundation
Fern Park, FL
01.2024 - 11.2024
Conduct initial consultations and, evaluations of individuals
Developing healthcare plans tailored to each client's needs
Supporting clients in their recovery or rehabilitation
Instructional planning and, guidance
Fitness therapy for post rehabilitation: stroke, heart attack, car accident, Parkinson's Disease
Coordinated office activities and operations to ensure compliance with company policies
Supervised administrative staff, allocating responsibilities to optimize performance
Oversaw office supply inventory to ensure availability for daily operations.
Personal Trainer/Owner (Part Time, Appt. Only) Full Time in 2023 Only
Missing Link Fitness, LLC.
Sanford, FL
11.2021 - 05.2024
Provided tailored personal training to enhance clients' physical fitness and well-being.
Developed and implemented instructional plans to enhance client fitness and skills.
Created personalized nutrition plans to support clients' health and fitness goals.
Delivered fitness therapy to post-rehabilitation clients recovering from various medical conditions.
Corrective Exercise and, Biomechanics
Engaged in sales consultations to educate clients on product benefits and features.
Certified Life Coach
Allied Health Organization Inc.
Sanford, FL
09.2022 - 12.2022
Company ceased operations in December 2022, resulting in my layoff.
Assessed clients' requirements to tailor coaching strategies effectively.
Defined clients' objectives through regular discussions.
Identified internal and contextual roadblocks and devised actionable plans to overcome them.
Instructed clients in effective emotional and behavioral regulation strategies.
Collaborating with clients to develop action plans that center on the actualization of their stated ambitions.
Monitored clients' progress toward goal actualization to ensure sustained development.
Promoted ongoing and sustainable progress in client development.
QA/QC Tech/ Supply Chain Organizer (Contract)
Striping Service And Supply
Sanford, FL
11.2021 - 09.2022
Led the overall strategy and execution of supply chain management, planning and directing activities and operations of the business. Assisted in logistics processes for developing new products, maintaining inventory, manufacturing, shipping, and processing returns.
Monitored adherence to federal and state regulations and company specifications
Maintain calibration of quality control equipment
Perform inspections across all stages of production
Prepare and maintain test data for review
Evaluate data and draft reports, noting any relevant deviations from existing standards
Identified areas for quality control improvement and implemented new methods to enhance product quality and compliance
Communicate quality or compliance concerns with urgency
Develop and maintain inspection reports
Quality Engineer / Inspector (Contract)
Norris Precision Mfg.
Clearwater, FL
05.2021 - 10.2021
Inspect and test materials, equipment, processes, and products to ensure quality specifications are met
Develop and implement quality control systems
Develop and implement quality standards
Monitor and analyze quality performance
Collaborated with operations managers to establish controls and improvements, ensuring compliance and efficiency
Ensure workflows, processes, and products comply with safety regulations
Investigate and troubleshoot product or production issues
Develop corrective actions, solutions, and improvements
Review codes, specifications, and processes
Quality Control Manager, Shipping/Receiving Manager, Production Planner
Koral Manufacturing, Aerospace (Contract)
Pinellas Park, FL
01.2021 - 05.2021
Devise and establish company's quality procedures, standards, and specifications
Review customer requirements and make sure they are met
Work with purchasing staff to establish quality requirements from external suppliers
Ensure production / manufacturing processes meet national and international standards
Establish and maintain controls and documentation procedures
Identified opportunities to reduce waste and enhance efficiency in processes
Define quality procedures in conjunction with operating staff
Collected performance data and generated statistical reports
Provided actionable recommendations for changes and improvements along with implementation plans
Use relevant quality tools and make sure managers and other staff understand how to improve the business
Ensured operational effectiveness to maintain competitive edge in the market
Specify quality requirements of raw materials with suppliers
Work with operating staff to establish procedures, standards, and systems
Always direct objectives to maximize profitability
Provide support for released products, evaluate product field performance and reliability and recommend corrective and preventive actions
Manage the selection and development of people, resources, and budgets necessary to perform the functions of the department
Utilized NAME and GD&T standards to maintain high quality and accuracy in product specifications.
Applied Net Inspect tools to streamline inspection workflows and improve accuracy.
Performed detailed inspections to identify defects and maintain quality standards.
Fitness Director
Esporta Fitness
Sanford, FL
01.2020 - 12.2020
Oversee daily operations of the fitness center
Implemented strategies to enhance membership retention and increase revenue.
Ensured achievement of monthly revenue targets through strategic planning and team engagement
Developed personal trainers to enhance revenue generation and support members in achieving fitness goals
Monitored personal trainers' performance to ensure quality training and member satisfaction
Evaluate members' fitness programs for effectiveness
Recruit staff and ensure optimal staffing levels
Facilitated orientation and training for new staff to prepare them for their roles.
Attend and participate in management meetings
Develop action plans to reach overall goals
Manage expenses and purchasing new equipment
Collaborating with staff members to ensure cleanliness and tidiness of facilities and maintenance of equipment
Replacing manager on duty and personal trainers in absence
Quality Assurance Specialist
Kason Industries
Newnan, GA
06.1994 - 12.2019
Conducted visual inspections to identify defects and ensure adherence to specifications.
Adhered to ISO guidelines to maintain industry standards and optimize operational efficiency.
Non-conformance reporting and data entry
Routine audits of dept manufacturing
Update Inspection Procedure database with revised ECN (Engineering Change Notice)
Competent in ISO 9001, PCDMIS, manual CMM, projection CMM, calipers, micrometers, torque testing, ring gage, thread gage, and height indicator.
Educated in calibrating production tools.
Skilled in reading and interpreting blueprints, diagrams, and drawings.
Utilized Microsoft Office tools to streamline workflow and enhance documentation accuracy.
Skilled in mathematical reasoning.
Skillful in problem-solving.
Initiative to work independently.
Punctual, organized, and self motivated.
Knowledgeable in metal, steel, and stainless steel fabrication.
Verbal and written instruction
Customer tours of company and administrative support
Experienced communications specialist with strong leadership and relationship building skills.
Work with managers to implement company policies and goals.
Production Manager/On Air/PR (Part Time)
Clear Channel/IHeart Media
Newnan, GA
09.2004 - 11.2015
Commercial production manager
Secured sponsorships for events, increasing financial support and event visibility.
Public Relations/Public Speaking
Developed written communications that clearly conveyed key messages to target audiences.
Fostered strong working relationships through effective interpersonal communication.
Copywriting and Copyediting
Pursued professional development opportunities to enhance skills and knowledge.
Contemporary business communication
Applied computer skills and information processing techniques to support operations.
Explored communication law principles to navigate legal aspects of media.
Engaged in part-time positions to develop skills across multiple areas.
Education
OSHA Bloodborne Pathogens -
Online Training
Remote
10-2022
OSHA General Training -
1st Healthcare Compliance
Remote
10-2022
Bachelor of Science - Communications/Communications Technology
University of Phoenix
Marietta, GA
09-2012
Diploma - Business Administration
State University of West Georgia
Carrollton, GA
08-2004
Certificate - Operations Managment
State University of West Georgia
Carrollton, GA
07-2003
Skills
Quality Management
Data analysis
Windows
Leadership
Process improvement
Team training
Student engagement
Material handling
HIPAA
Quality metrics
Depth
Micrometer
Manufacturing
Supplier communication
Social media management
Data reporting
GD&T
Equipment calibration
Coordinate Measuring Machine
Quality records
Microsoft Word
Adobe Illustrator
Google Docs
WordPress
Relationship management
Calibration
Production Management
Warehouse distribution
Blueprint specification interpretation
Standard operating procedures
Quality initiatives
Software troubleshooting
Measurement (quality control)
Safety training
Adobe InDesign
Documentation standards
Quality systems
Machining
Filing
Supervising experience
Keyword research
Computer literacy
Microsoft Office
Research & Development
Computer skills
Classroom leadership
Microsoft Access
SASS
SEO
ISO 9001
Technical writing
Stakeholder engagement
Team management
Project leadership
Dial Bore
Automated marketing
Calipers
Dimensional measurements
Soldering
Interviewing
Google Analytics
Customer management
Internal Audits
Quality Assurance
SharePoint
Quality inspection
Care plans
Organizational skills
Hospital experience
Net Inspect
Assembly
Manufacturing experience
Administrative experience
Microsoft Excel
Fitness sales
Weight loss
DIP (Detailed Inspection Plan)
Laboratory skills
SEO tools
Content management systems
Training and development
Data analysis in Excel
Community presentations
Digital marketing
Social media marketing
Marketing
Product management
Logistics coordination
Adobe Photoshop
Research Management
Research and development
Supply chain management
5S
Conflict management
Mechanical skills
Body mechanics
Presentation skills
Negotiation
Analysis skills
Computer hardware
Tri Micrometer
Delegation
Screen printing
Mobile marketing
Root cause analysis
Lean
Material handling/ Heavy Forklift 18-54 Ton
Events management
Blueprint Reading
Physiology knowledge
Video editing
Productivity software
MRP
Customer service
Quality control
Kaizen
Inspection
Xpert
Physical education
Microsoft Powerpoint
Communication skills
Regulatory compliance
Blueprint Bubbling
Training sessions
Certification
AED Certification
CPR Certification
First Aid Certification
Pallet Jack Certification
Forklift Certification
Certified Personal Trainer
BLS Certification
Non-CDL Class C
CHES
AHA Certification
ACLS Certification
Certified Fitness Instructor
Driver's License
References
Gilbert Huey, 770-845-3127
Mitch Phillips, 678-673-9634
Phillip Greer, 678-477-3916
Languages
English
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Timeline
Quality Control Lead Technician
SIG
03.2025 - Current
Inventory Cycle Counter
Yancey Bros CO.
11.2024 - 03.2025
Senior Activity Center Supervisor/Office Administrator
UnitedHealth Group/WellMed Charitable Foundation
01.2024 - 11.2024
Certified Life Coach
Allied Health Organization Inc.
09.2022 - 12.2022
Personal Trainer/Owner (Part Time, Appt. Only) Full Time in 2023 Only
Missing Link Fitness, LLC.
11.2021 - 05.2024
QA/QC Tech/ Supply Chain Organizer (Contract)
Striping Service And Supply
11.2021 - 09.2022
Quality Engineer / Inspector (Contract)
Norris Precision Mfg.
05.2021 - 10.2021
Quality Control Manager, Shipping/Receiving Manager, Production Planner
Koral Manufacturing, Aerospace (Contract)
01.2021 - 05.2021
Fitness Director
Esporta Fitness
01.2020 - 12.2020
Production Manager/On Air/PR (Part Time)
Clear Channel/IHeart Media
09.2004 - 11.2015
Quality Assurance Specialist
Kason Industries
06.1994 - 12.2019
OSHA Bloodborne Pathogens -
Online Training
OSHA General Training -
1st Healthcare Compliance
Bachelor of Science - Communications/Communications Technology