Summary
Overview
Work History
Education
Skills
Websites
References
Professional Development
Accomplishments
Timeline
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Andrew T. Hebert

Brunswick,ME

Summary

Dynamic sales leader with a proven track record of surpassing revenue targets by over 115% annually. Expert in launching and scaling markets, enhancing client engagement through strategic outreach, and optimizing CRM processes, resulting in improved placement efficiency and strong client satisfaction.

Overview

12
12
years of professional experience

Work History

Territory Development Manager

IndeVets
Philadelphia, Pennsylvania
03.2025 - 04.2026

INDEVETS — Remote Territory Development Representative | 2024 – 2026

  • Launched and scaled market engagement across 10+ high-priority territories (San Diego, Los Angeles, Chicago, Pacific NW), driving rapid adoption of relief staffing services.
  • Executed high-volume outbound efforts to engage C-suite and hospital decision-makers, enhancing outreach effectiveness.
  • Used Power BI and internal scheduling systems to identify staffing shortfalls and prioritize high-opportunity hospitals, improving placement efficiency and regional coverage.
  • Built cross-functional workflows with Clinical Excellence and Recruiting to align veterinarian supply with hospital demand, streamlining time-to-fill for critical shifts.

Re-architected Salesforce and ClickUp sales processes to improve tracking of complex deal stages and maintain 100% data integrity, achieving weekly conversion KPIs.

Customer Success Manager

COVETRUS
Portland, ME
01.2019 - 01.2024
  • Surpassed annual revenue KPIs by 115%+ for five consecutive years; recognized as a top performer in the animal health segment.
  • Led a 12,000-customer platform migration within four months while maintaining service continuity and client satisfaction.
  • Managed a $4.5M book of business across 1,000+ veterinary clinics and hospitals on the company pharmacy platform.
  • Collaborated with Product and Logistics to prioritize customer feedback, driving operational improvements and enhancing roadmap effectiveness.
  • Mentored and managed specialized team of six during shifting commercial priorities, ensuring alignment with company goals.

Specialized Team Manager

WAYFAIR
Brunswick, ME
01.2016 - 01.2019
  • Recruited, trained, and led a team of 10 specialized onboarding account managers; exceeded revenue targets by $1.4M.
  • Achieved 100% team goal attainment in 11 of 14 months through structured call calibrations and continuous performance coaching.
  • Sustained team stability and productivity during organizational pivots and shifting strategic directives.

Specialized Account Manager

WAYFAIR
Brunswick, ME
01.2014 - 01.2016
  • Ranked Top 3 in revenue attainment (2017) with $1.34M+ in sales managing B2B Canadian accounts.
  • Created a “calibration call” training model adopted across multiple North American sites to raise outbound quality and consistency.
  • Mentored new hires, enhancing onboarding experience and facilitating smoother transition into roles.

Education

Some College (No Degree) - Business Administration

University of Southern Maine
Portland, ME

Skills

  • Territory development
  • Key account management
  • Customer success
  • Revenue growth
  • Revenue generation
  • Account growth
  • Territory expansion
  • Business development
  • CRM strategy
  • Salesforce optimization
  • Data analytics
  • Data analysis
  • Market engagement
  • Cross-functional collaboration
  • Cross-functional leadership
  • Outbound prospecting
  • Client relationship management
  • Customer retention
  • Sales leadership
  • Strategy development
  • Team leadership
  • Team coaching
  • Effective communication
  • Written communication
  • Problem solving
  • Business development

References

Available upon request

Professional Development

Sandler Selling System certification, Dec 2025

Accomplishments

  • Presidents Club 5 out of 6 years-Covetrus

Timeline

Territory Development Manager

IndeVets
03.2025 - 04.2026

Customer Success Manager

COVETRUS
01.2019 - 01.2024

Specialized Team Manager

WAYFAIR
01.2016 - 01.2019

Specialized Account Manager

WAYFAIR
01.2014 - 01.2016

Some College (No Degree) - Business Administration

University of Southern Maine
Andrew T. Hebert