Andrew Heidelmark
Northampton,PA
Summary
Experienced HVAC technician with strong troubleshooting skills and attention to detail. Proven ability to enhance system efficiency and customer satisfaction through effective communication and problem-solving. Focused on high safety standards through personal accountability and education.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Forman/Senior Service Technician
McClure Company
Harrisburg, PA
02.2025 - Current
- Performed complex troubleshooting HVAC issues on various mechanical systems from water cooled and air cooled chillers to Toshiba VRF SHRM-E systems, VAV boxes and unitary equipement.
- Performed troubleshooting using BacNet controls systems and equipment logic controllers.
- Performed replacement, programming and repair of VFDs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Collaborated with construction teams to ensure seamless integration of HVAC systems in new builds.
- Kept accurate records of work activities, time, materials and faults on work orders.
Senior Service Technician
Trane Technologies
Wilkes-Barre, PA
08.2021 - 02.2025
- Service and repair water cooled and air cooled chillers as well as various Trane unitary products.
- Startup and commissioning as factory technician. Completed all documentation and inspections to manufactuerer standards.
- Performed complex diagnostics related to system application and performance to optimize successful outcomes.
- Collaborated with contractors and customers to facilitate efficient and satisfactory resolutions for positive customer feedback.
- Mitsubishi certified Trane METUS technician
- Worked on centrifugal overhauls as a second technician performing rigging using various gantry systems and lifting techniques.
HVAC Service Technician
Dual Temp
Allentown, PA
06.2019 - 08.2021
- Performed service and repair on various HVAC commercial and industrial systems. Boiler systems, unitary equipment, chillers, cooling towers and refrigeration systems.
- Conducted routine maintenance and inspections to ensure optimal system performance.
- Performed installation of various HVAC systems such as boilers, RTUs, and pipe fitting.
- Provided customer facing support for technical systems to deliver positive outcomes and aid in customer retention.
- Maintained accurate records of service calls and repairs performed on equipment.
Fleet Manager
Philadelphia Zoological Society
Philadelphia, PA
09.2015 - 06.2019
- Managed vehicle maintenance schedules and repairs
- Managed expenditures in accordance with department budgets and facilitated repairs accordingly to create cost effective solutions.
- Performed diagnosis, repair and maintenance of a fleet of over 75 vehicles and equipment. Ranging from battery operated golf carts, light and heavy duty diesel trucks, forklifts, aerial lifts and passenger vehicles.
- Maintained 17 standby generators ranging from 5kw to 200kw.
- Engineered and constructed snow removal equipment and brine maker.
- Repaired amusement rides such as carousel and tethered balloon.
- Collaborated with vendors and various departments within the organization to create satisfactory outcomes.
Education
No Degree - Networking Systems Administration
DeVry University
Chicago, ILHigh School Diploma -
Quakertown Community Senior High School
Quakertown, PA06-2006
Certificate of Completion - Automotive Collision Repair Technology
Upper Bucks Vocational Technical School
Perkasie, PA06-2006
Skills
- Skilled in diagnosing and repairing electromechanical systems
- BAS control systems
- Chilled Water Systems
- Unitary equipment
- VRF system troubleshooting
- Brazing and soldering
- Refrigerant management
- Attention to detail
- Decision-making
- Effective communication
- Problem Solving
- Critical thinking
- Workplace safety
- Equipment operation
- OSHA compliance
- Daily reporting
- Hand and power tools
- Fall protection
Certification
OSHA 10
Universal EPA 608
Timeline
Forman/Senior Service Technician
McClure Company
02.2025 - Current
Senior Service Technician
Trane Technologies
08.2021 - 02.2025
HVAC Service Technician
Dual Temp
06.2019 - 08.2021
Fleet Manager
Philadelphia Zoological Society
09.2015 - 06.2019
No Degree - Networking Systems Administration
DeVry University
High School Diploma -
Quakertown Community Senior High School
Certificate of Completion - Automotive Collision Repair Technology
Upper Bucks Vocational Technical School