ANDREW HENK
Scottsdale,AZ
Summary
Excellent customer service. Ability to solve practical problems and to comprehend instructions. Ability to communicate effectively. Ability to receive guidance and supervision, follow work rules, safety practices, work procedures, and meet punctuality and attendance standards. Task-oriented team player competent at working independently and with minimal supervision. Safety-minded individual skilled in communicating effectively with fellow workers and adhering to industry protocols and procedures.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
Journeyman
Tree Specialist
01.2018 - 12.2023
- Knowledge of trimming and tree removal techniques
- Skilled in climbing trees and properly operating equipment associated with tree removal
- Operated heavy machinery (ex: JLG T350 manlift)
- Acted as an effective problem solver, addressing unexpected challenges in a timely manner and preventing project delays.
- Demonstrated adaptability by quickly learning new tools, techniques, and skills to help meet changing project requirements.
- Delegated and provided leadership to other team members
- Responsible for engaging with customers and making sales
- Operated tools and equipment according to prescribed safety procedures
- Follows established safety procedures and techniques to perform job duties, including lifting and climbing
- Corrected unsafe conditions in work area and promptly report any conditions that are not immediately correctable to supervisor
- Helped keep vehicle, equipment, and tools in safe operating condition
- Inspected and adjusted tools and equipment for safety and efficiency and perform preventive maintenance as needed.
Tools/Hardware Salesperson
Sears
09.2014 - 12.2018
- Worked on commission sales in tools and hardware, lawn mowers and zero turn mowers
- Operated assigned cash register and performed all sales transactions; ensured all cash are secured
- Responsible for protecting all company property and assets
- Provided top class service to customers, exceeding their expectations
- Created a friendly, pleasant, and cooperative environment with customers, supervisors, and colleagues at all times
- Responsible for receiving merchandise and unloading of trucks
- Performed other duties that may be necessary as determined by the supervisor or management.
Server
Grandy's
07.2012 - 12.2014
- Responsible for organizing customer placement per arrival
- Familiarized customers with the menu and made appropriate suggestions when requested
- Took customer orders and relayed them accurately to cook team members
- Served food and beverages
- Anticipated guests' needs in order to facilitate an enjoyable dining experience
- Collected payment from customers in a timely manner
- Cleared, cleaned, and set tables between uses
- Assisted in training new employees as required.
Education
High School Diploma -
Victoria East High School
Victoria, TX01.2016
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Job Site Safety
- Tree trimming and cutting branches
- Heavy Equipment Operation
- Stump Grinding
- Aerial Lift Proficiency
Cellular
361.462.0871
Timeline
Delivery Driver
Amazon
03.2024 - Current
Journeyman
Tree Specialist
01.2018 - 12.2023
Tools/Hardware Salesperson
Sears
09.2014 - 12.2018
Server
Grandy's
07.2012 - 12.2014
High School Diploma -
Victoria East High School