Kaylee Thomas
The Bronx,NY
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
13
13
years of professional experience
Work History
Bartender
Cantinas 113th
Harlem, NY
07.2025 - Current
- Ensured cleanliness and organization of bar area to enhance guest experience.
- Coordinated with kitchen staff to deliver timely beverage service for customer satisfaction.
- Handled cash transactions and processed payments accurately.
- Processed transactions using cash register and Point of Sale (POS) system, ensuring accuracy in cash handling.
Bartender
Fish & Chicks
Harlem , NY
01.2026 - 06.2026
- Crafted cocktails and beverages tailored to diverse customer preferences, contributing to repeat business.
- Delivered exceptional customer service in high-volume settings, enhancing guest satisfaction.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured cleanliness and organization of bar area, promoting efficient service and guest experience.
- Performed opening and closing duties including restocking supplies.
Server
Dallas BBQ
Manhattan, New York
10.2021 - 06.2025
- Served multiple tables efficiently to maximize guest satisfaction
- Managed service flow, ensuring timely delivery and high-quality service in a busy restaurant
- Properly dish and garnish menu items
- Promoted complementary products to enhance customer experience
Server/Certified Trainer
Olive Garden
Lawrenceville, NJ
08.2017 - 10.2021
- Provided personalized menu recommendations to enhance customer dining experience.
- Checked dishes and kitchenware for cleanliness and presentation, ensuring high standards were maintained.
- Contributed to team success by consistently meeting established sales targets.
- Mentored new sales hires, enhancing store culture and improving team integration.
Camp Counselor
John O Wilson Neighborhood Center
Hamilton, NJ
06.2013 - 07.2018
- Created safe environment that fostered children's well-being and security.
- Updated parents on children's daily activities and behaviors to enhance communication and engagement.
- Developed and maintained child-friendly environment with access to diverse outdoor activities.
Host/Server
Red Lobster
Lawrenceville, NJ
06.2016 - 08.2017
- Delivered friendly guest service, fostering a positive dining experience.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Resolved guest concerns and complaints effectively, enhancing customer satisfaction.
Sales Associate/Cashier
Old Navy
Lawrenceville, NJ
01.2014 - 09.2016
- Managed POS transactions and handled store funds
- Arranged merchandise to optimize store layout and visibility
- Executed cleaning procedures to ensure a sanitary shopping environment
Skills
- Craft cocktail preparation
- Mixology techniques
- Beverage pairing knowledge
- Safe serving practices
- Cash handling procedures
- Customer engagement tactics
- Attention to detail
- Team collaboration
Timeline
Bartender
Fish & Chicks
01.2026 - 06.2026
Bartender
Cantinas 113th
07.2025 - Current
Server
Dallas BBQ
10.2021 - 06.2025
Server/Certified Trainer
Olive Garden
08.2017 - 10.2021
Host/Server
Red Lobster
06.2016 - 08.2017
Sales Associate/Cashier
Old Navy
01.2014 - 09.2016
Camp Counselor
John O Wilson Neighborhood Center
06.2013 - 07.2018