Andrew Hernandez
Carson,CA
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
12
12
years of professional experience
Work History
Security Officer
Los Angeles World Airports
Los Angeles, CA
07.2024 - Current
- Assure the safety and secure operations of the International Airport of the City of Los Angeles.
- Provide exceptional service for passengers, employees, and visitors for the Los Angeles Airports properties and buildings
- ·Maintain a safe work environment for coworkers, supervisors, and visitors at the Los Angeles Airport Police Station (9160 S. Loyola Blvd) and all Los Angeles World Airport Access Posts.
- Conduct precise and methodical vehicle inspections at designated inspection posts.
- Provide clear and concise communication via radio transmission, written documentation, phone communication, and/or verbal communication among coworkers, supervisors, and colleagues throughout Los Angeles World Airports properties and buildings.
- Monitored security systems to detect unauthorized access and ensure safety of personnel and property.
On-Premises Specialist
Nitro Logistics Solutions
Compton, CA
09.2023 - 07.2024
- Developed strong client relationships through consistent communication and attentive service.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Improved communication between management and staff by organizing regular meetings and feedback sessions.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Fielded employee inquiries related to vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Briefed new hires on responsibilities and schedules to provide information regarding job specifications.
- Collaborated with managers to identify and address employee relations issues.
- Constant communication via email and phones calls between client and agency representatives.
Hospital Patrol Officer
Allied Universal Security Services
Anaheim, CA
08.2023 - 09.2023
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Reduced incidents of property damage by maintaining a vigilant presence during mobile patrols.
- Improved response times to alarms and emergencies with efficient route planning and timely communication.
- Increased overall safety with consistent documentation of patrol activities, identifying patterns and areas for improvement.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Ensured proper functioning of all security equipment including metal detectors, radios, panic buttons by conducting regular checks.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Assets Protection Specialist
Target
Long Beach, CA
10.2019 - 07.2023
- Reviewed CCTV and audited inventory reports to identify dishonest activity, theft and fraud
- Reported hazardous or unsafe conditions to management to reduce risk of injury
- Led physical security and safety culture through training and by promoting safe and secure standards
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution
- Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations
- Controlled reduction of loss inventory by protecting company assets
- Patrolled store departments to check for suspicious activities
- Contacted local authorities and apprehended shoplifters
- Checked CCTV for evidence of shoplifting
- Wrote reports for internal and external crime, burglary, or theft
- Utilized data analysis to identify theft trends and develop solutions to reduce shortage
- Maintained secure environment by regularly checking store premises and inspecting security equipment
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
Target Security Specialist
Target
Carson, CA
06.2015 - 10.2019
- Investigated suspicious activities and persons to maintain security of premises
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns
- Secured premises and personnel by patrolling property
- Communicated with security team and building supervisors using two-way radios
- Conducted training sessions for new security personnel to facilitate compliance with safe and secure protocols
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
- Responded quickly to emergency situations to assess and deflect issues
- Worked independently and collaboratively to resolve urgent issues
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Backroom Team Member
Target
Carson, CA
05.2014 - 06.2015
- Unloaded boxes from skid loader to price and stock shelves
- Organized merchandise accurately for prompt delivery
- Cleaned and stocked backroom to maintain organization of stockroom
- Placed backroom labels and RFID tokens to easily identify proper placement of stock
- Executed technology guidelines to find location, planogram fills, subtract pulls and item search functions for merchandise
- Facilitated positive guest experience by promptly locating desired items
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Received incoming merchandise and stored in correct stock locations
- Performed weekly inventory counts to verify stock levels
- Verified safe and secure storage of merchandise and supplies
- Utilized Wave work assist machine, pallet jacks, and powered pallet jacks to safely transport materials and merchandise through stockroom
- Assisted customers with transporting large merchandise to waiting vehicles
- Adhered to safety regulations and practiced safe work habits.
Education
Associate of Arts -
Los Angeles Harbor College
Wilmington, CA12.2012
High School Diploma -
Avalon High School
Wilmington, CA06.2011
Skills
- Report writing skills
- Multitasking Abilities
- Flexible and Adaptable
- Organization and Time Management
- Data Entry
- MS Office
- Customer Relations
- CCTV surveillance
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Los Angeles World Airports
07.2024 - Current
On-Premises Specialist
Nitro Logistics Solutions
09.2023 - 07.2024
Hospital Patrol Officer
Allied Universal Security Services
08.2023 - 09.2023
Assets Protection Specialist
Target
10.2019 - 07.2023
Target Security Specialist
Target
06.2015 - 10.2019
Backroom Team Member
Target
05.2014 - 06.2015
High School Diploma -
Avalon High School
Associate of Arts -
Los Angeles Harbor College