Andrew Hodel
Summary
Customer-focused hospitality professional with over eight years of experience delivering exceptional guest service in hospitality, private clubs, and event operations. Skilled at building positive relationships with guests, coordinating logistics, solving problems under pressure, and collaborating with teams to create seamless customer experiences.
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations.
Overview
8
8
years of professional experience
Work History
Event Technician & Logistics Assistant
Spectrum Event Lighting & Décor
Stamford, CT
06.2022 - Current
- Work directly with clients, event planners, and venue managers to deliver exceptional experiences for weddings, corporate events, and private functions.
- Independently manage event installations while maintaining company quality standards, professionalism, and attention to detail.
- Coordinate event logistics while adapting quickly to changing schedules, customer requests, and unexpected challenges.
- Troubleshot and resolved last-minute issues, ensuring seamless experiences for guests during events.
- Operate lighting systems during live events, making real-time adjustments to support presentations, ceremonies, and receptions.
- Collaborated with team members during fast-paced events, enhancing communication and problem-solving efficiency.
- Managed inventory organization and equipment maintenance, supporting operational readiness for events.
- Safely transport equipment between venues as the company's primary van driver.
- Consistently demonstrate reliability and professionalism while working extended shifts.
Restaurant Server
Stamford Yacht Club
Stamford, CT
04.2021 - 02.2022
- Delivered exceptional dining experiences.
- Managed multiple tables, ensuring timely service and guest satisfaction.
- Recommended menu items.
- Operated POS system to process customer orders efficiently.
- Supported wedding and banquet events, delivering attentive service to enhance guest experiences.
- Developed strong relationships with members through personalized interactions.
- Aided teammates during busy periods, contributing to consistent service quality.
Level A Golf Caddie
Woodway Country Club
Darien, CT
06.2018 - 06.2019
- Earned Level A Caddie status.
- Built lasting relationships.
- Anticipated player needs.
- Delivered a premium guest experience.
- Worked tournament rounds professionally.
- Provided support to golfers by carrying clubs and maintaining equipment.
- Assisted players with course navigation and club selection during rounds.
- Maintained a thorough understanding of course layout and hole specifications.
- Delivered refreshments and snacks to players on the course as needed.
Education
High School Diploma -
Stamford High School
Stamford, CT01-2021
Skills
- Event Coordination
- Logistics management
- Inventory Management
- POS Systems
- Google Workspace
- Attention to Detail
- Problem Solving
- Conflict Resolution
- Adaptability
- Multitasking
- Team Collaboration
- Communication
- Reliability in Events
- Hospitality & Customer Service
- Guest Relations
- Organization
- Reliability in Events
Additional Qualifications
- Comfortable working in fast-paced hospitality environments with minimal supervision.
- Excellent verbal communication and interpersonal skills.
- Strong organizational abilities with exceptional attention to detail.
- Physically fit and experienced working long hours in demanding environments.
- Valid driver's license with professional experience operating company vehicles.
Timeline
Event Technician & Logistics Assistant
Spectrum Event Lighting & Décor
06.2022 - Current
Restaurant Server
Stamford Yacht Club
04.2021 - 02.2022
Level A Golf Caddie
Woodway Country Club
06.2018 - 06.2019
High School Diploma -
Stamford High School