Results-driven administrative and operations professional with over 10 years of experience enhancing organizational efficiency in academic, corporate, and international settings. Expertise includes supporting graduate-level leadership, coordinating global programs, and managing budgets. Bilingual in Spanish and English, strengths encompass operational support, cross-functional coordination, and effective communication.
Facilitated the seamless execution of academic travel programs for MBA student groups by coordinating logistics for cohorts of 25 to 150+ participants and ensuring high‑quality experiences. Curated and evaluated trip providers, including restaurants and transportation services, to optimize travel arrangements, and collaborated closely with local hosts and guides to strengthen service delivery. Researched and selected diverse cultural and educational activities to enrich program itineraries, engaged with university leaders from prominent institutions to support collaborative initiatives, and maintained accurate, up‑to‑date information within company systems to enhance overall operational efficiency.
Planned and coordinated lectures, conferences, workshops, seminars, and outreach events in collaboration with campus offices and external partners. Managed a quarterly events calendar and served as the primary public contact, ensuring alignment with institutional goals and smooth execution of major academic programs. Supported cross‑departmental planning for quarterly and annual conferences, researched and recommended new public programs, and partnered with leadership on academic degree administration. Responded to inquiries related to Latin American Studies, produced and distributed informational materials to increase program visibility, and managed all online and print communications, including newsletters, weekly service‑list emails, website updates, and social media, to strengthen outreach and stakeholder engagement.
Administered application and award processes for student and faculty grants and fellowships, collaborating with campus offices and tracking awardees for donor and foundation reporting. Liaised with the registrar on student and course administration, maintained applicant, graduate, undergraduate, and alumni records, and managed departmental purchasing, financial transactions, and vendor coordination. Oversaw building operations and property administration, maintained supplemental budget tracking tools, and supported expenditure analysis through periodic reporting. Organized center events by arranging travel, accommodations, facilities, catering, and entertainment, and contributed to the hiring and onboarding of Tinker Visiting Professors by processing visas, managing faculty appointments, and coordinating travel and housing. Provided orientation for visiting scholars on HR and administrative matters and served as the department’s first point of contact, delivering responsive customer service to students, faculty, and visitors.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and Mac OS applications (Mail, Pages, Numbers, Keynote), as well as Google Suite, with hands-on experience in Peoplesoft, Salesforce, QuickBooks, Trello, Zoom, Slack, and basic Asana.