Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Hoffmann

Ocean City,NJ

Summary

Dynamic sales associate with a proven track record at Captain Bobs, excelling in exceptional customer service and relationship building. Skilled in problem-solving and creating engaging promotions that drive sales. Recognized for enhancing customer experiences and fostering loyalty, consistently delivering results in fast-paced environments. Reliable and professional, committed to excellence.

Overview

12
12
years of professional experience

Work History

Sales Associate

7-eleven
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.

Restaurant Manager

Captain Bobs
07.2014 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained, and supervised staff.

  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Increased sales during off-peak hours by creating and promoting special offers.

Sales Associate

Allcampus
05.2018 - 10.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

Bachelor of Science - Computer Science

Albright College
Reading, PA
05-2020

Skills

  • Exceptional customer service
  • Relationship building
  • Excellent people skills
  • Professional demeanor
  • Reliable and punctual
  • Problem-solving

Timeline

Sales Associate

7-eleven
10.2023 - Current

Sales Associate

Allcampus
05.2018 - 10.2021

Restaurant Manager

Captain Bobs
07.2014 - Current

Bachelor of Science - Computer Science

Albright College