Successful sales professional and clinician with diverse background in Sleep and Respiratory Care, Vascular Surgery, Interventional Cardiology, Interventional Radiology and Gynecology. Results oriented with demonstrated ability of increasing market share and launching innovative medical devices.
Overview
33
33
years of professional experience
Work History
Account Manager
Philips Sleep and Respiratory Care
Murrysville, PA
12.2017 - 02.2024
Collaborated with physicians and other healthcare professionals to ensure optimal care for patients suffering from sleep disorders.
Sales account management for multiple sleep and respiratory care product lines.
Consultative partnership with customers to expand business opportunities with corporate services and initiatives.
Developed strategies to increase revenue from existing accounts.
Monitored industry trends and made recommendations for changes in strategy accordingly.
Provided technical support to customers when needed.
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Outstanding Sales Performance Award 2018, 2019, 2022
Pinnacle Achievement Award 2022
Clinical Coordinator of Respiratory Care
Sisters of Charity/Catholic Health System
Buffalo, NY
11.2012 - 12.2017
Developed and implemented clinical protocols, policies, and procedures.
Collaborated with interdisciplinary teams to ensure effective delivery of services.
Oversaw the development and implementation of educational programs for patients, families, and staff members.
Provided direct supervision to clinical staff members in accordance with regulatory standards.
Monitored quality assurance activities related to clinical operations.
Ensured compliance with all applicable laws, regulations, policies, and procedures governing healthcare service delivery.
Assessed staffing needs on an ongoing basis to ensure adequate coverage of clinical services.
Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
Provided guidance and support to team members regarding clinical best practices.
Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
Coordinated weekly work schedules for department employees.
Monitored clinical staff work hours, sick days and vacation time.
Interviewed applicants and made recommendations for new hires.
Improved medical equipment competencies and care best practices through various ongoing learning options.
Account Manager
IDEV Technologies
Houston, TX
06.2010 - 11.2012
Responsibility for developing the Upstate New York market with a new classification of biliary stent called Supera to be used in peripheral vessels.
Found early adopters in the field of interventional cardiology, vascular surgery and interventional radiology willing to implant a woven, high radial strength durable stent in areas they would not typically use hypotube stents.
Managed (2) clinical sites that were enrolling patients in the SuperB Trial.
Educated physicians on the importance of proper vessel preparation prior to stent placement.
Solidified relationships with key interventionists across Upstate New York and Northern Pennsylvania.
104% to quota within first 6 months
Ranked #2 nationally in territory revenue growth Q3 2010
Account Manager
Spectranetics
Colorado Springs, CO
11.2008 - 06.2010
Collaborated and clinically supported interventional cardiologists, vascular surgeons and interventional radiologists within the Cath Lab and OR environments
Challenged to grow the utilization and number of Excimer Lasers in the Upstate New York territory within the coronary and peripheral athrectomy marketplace.
Market development of crossing solution catheters and thrombectomy catheters.
Provided training to existing customers on product usage, implementation and upgrades.
Developed relationships with key decision makers at target accounts.
Converted Millard Fillmore Hospital and Buffalo General Hospital (Kaleida Health) to 100% Quick Cat (thrombus removal catheter) within operating room and cath lab within first 6 months of employment.
2009 Sales Plan Achievement Award 136% to plan
Ranked #2 Nationally 2009
2009 'Northeast Region' Region of the Year award
Vice President of Sales
Aragon Surgical
Palo Alto, CA
04.2006 - 11.2008
Recruited by CEO, a former Conceptus colleague to drive Lap Cap product launch through US sales strategy development, clinical message creation and sales force recruitment and training
Built 31 person hybrid sales force encompassing direct salespeople, independent representatives, territory sales managers and regional business managers.
Oversaw direct sales and independent representative P&L.
Established budget management process, compensation plans and quota structure for salesforce.
Forged valuable relationships with gynecology and general surgery key opinion leaders to achieve product adoption and awareness.
Served as Senior Executive Team member and regularly interfaced with board of directors.
Secured product approval from 2 major health systems (Stanford and Northside) within 3 months of launch date establishing products first clinical and financial success stories.
Account Manager
Conceptus Inc.
Mountain View, CA
04.2002 - 04.2006
Recruited as one of ten initial sales representatives for private start up to drive implementation of hysteroscopic procedure in gynecology market across five state region.
Obtained agreements with managed care providers for unlisted hysteroscopy code by harnessing physician champions (Pennsylvania Blue Shield and UPMC health plan)
Pursued health education press coverage by partnering with health system PR teams and local media.
Oversaw regional Clinical Education Specialist.
Played key role in achieving paradigm shift involving in-office hysteroscopic procedures versus hospital-based laparoscopic procedures.
Earned recognition as 1st sales representative nationwide to establish $1M territory. Pittsburgh territory remained #1 producing territory six consecutive years in a row (2003-2009)
President's Club 2004
Hospital Account Manager
Nellcor-Puritan Bennett/Tyco Healthcare
Pleasanton, CA
05.1991 - 04.2002
Left clinical practice as a Registered Respiratory Therapist to pursue a career in medical device sales.
Initially started with Puritan-Bennett covering Upstate New York selling and clinically supporting adult ventilators in hospitals.
Through acquisitions, sales role expanded to include pulse oximetry, pediatric ventilators, high frequency ventilators, endotracheal tubes and various disposable and capital equipment into respiratory therapy departments, anesthesia and surgical areas of healthcare institutions.
In 2000, one of five account managers recruited to drive fetal oximetry which was a start up business within Tyco. Established early adopter physicians and hospitals utilizing fetal oximetry across a five state region.
Regional Rookie of the Year 1993
Top Revenue Producer nationwide 1997
President's Club 1997
Top Hospital Producer Supplies Revenue 1998
Placed first Fetal Oximeter in the United States 2000
Education
Bachelor of Science - Management in Healthcare
University of New York At Buffalo
Buffalo, NY
06-1993
Associate of Applied Science - Respiratory Therapy
Erie Community College
Buffalo, NY
05-1987
Skills
Client Relationship Management
Customer-Oriented
Business Growth and Retention
Territory Management
Business Relationship Management
Market Analysis
Business Development
Account Development
Client Relationship Building
Proven Sales Track Record
Timeline
Account Manager
Philips Sleep and Respiratory Care
12.2017 - 02.2024
Clinical Coordinator of Respiratory Care
Sisters of Charity/Catholic Health System
11.2012 - 12.2017
Account Manager
IDEV Technologies
06.2010 - 11.2012
Account Manager
Spectranetics
11.2008 - 06.2010
Vice President of Sales
Aragon Surgical
04.2006 - 11.2008
Account Manager
Conceptus Inc.
04.2002 - 04.2006
Hospital Account Manager
Nellcor-Puritan Bennett/Tyco Healthcare
05.1991 - 04.2002
Bachelor of Science - Management in Healthcare
University of New York At Buffalo
Associate of Applied Science - Respiratory Therapy
Erie Community College
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