Andrew Howell
Baltimore,MD
Summary
A highly motivated resourceful Individual known for high productivity and efficient task completion. Specialized in project management, client relations, and problem-solving. Excel in communication, adaptability, and time management to meet client needs and deliver quality results on schedule. Adept at working effectively unsupervised and quickly mastering new skills with desire to take on new challenges.
Overview
9
9
years of professional experience
Work History
Dog Handler
Best Friends Fur Ever
Cockeysville, MD
05.2024 - 10.2024
- Ensured safe and secure handling of all dogs while in the facility.
- Attended seminars related to animal welfare topics such as nutrition, behavioral issues or emergency preparedness plans.
- Responded to customer inquiries regarding pet care needs and services offered by the facility.
- Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
- Monitored dog behavior and temperament when interacting with other animals in the facility.
- Maintained records of each dog's activities, diet, medications administered, vet visits.
- Developed positive relationships with clients by providing friendly customer service and knowledgeable advice.
- Tracked inventory of food supplies needed for the facility's canine population.
- Conducted daily health checks of dogs to identify any medical issues or potential problems.
- Provided basic obedience training for new arrivals and worked with them on commands such as sit, stay, heel, come.
- Engaged in continuous education on canine behavior, training methods, and industry standards to enhance skills.
- Maintained detailed records of dogs' training progress, health, and behavioral changes.
- Prepared and provided specialized diets to meet individual dogs' nutritional requirements.
- Facilitated socialization exercises to enhance dogs' interactions with humans and other animals.
- Provided consultation and advice to dog owners on behavior management and training techniques.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Managed grooming tasks including bathing, brushing, and nail trimming to maintain dogs' hygiene.
- Walked animals outside to avoid accidents in play areas or bedding.
- Conducted daily health checks to ensure dogs' wellbeing and identify any signs of illness or injury.
- Cared for pets during owners' absences.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Kept records documenting animal health, diet or behavior.
Cashier/Food Service Worker
GBMC Hospital
Towson, MD
08.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Packaged and bagged cooked food and prepared items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Made meals in accordance with company standards and requirements.
- Monitored temperatures of prepared food and cold-storage areas.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Warehouse Associate
First Team Staffing
Baltimore, MD
04.2023 - 07.2023
- Received employment in a variety of different warehouses such as Under Armor, Lacrosse Warehouses, and Insulation Facilities
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Maintained accurate records of all incoming and outgoing shipments.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assisted in loading finished goods onto delivery vehicles as required.
- Handled hazardous materials safely following prescribed regulations.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Packed goods for shipment in accordance with customer instructions.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Dishwasher
Forno Kitchen + Bar
Baltimore, MD
11.2020 - 03.2023
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Managed dish area organization and cleanliness.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Ensured timely availability of clean dishes for various meal services.
- Operated commercial dishwashing machines efficiently.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
Food Prep Cook
Forno Kitchen + Bar
Baltimore, MD
11.2020 - 03.2023
- Kept up with current trends in food preparation techniques.
- Organized pantry areas and kept them neat throughout shift.
- Cooked meals according to customer orders or restaurant menus using various cooking methods including grilling, frying, sautéing, roasting, baking.
- Prepared fresh ingredients for use in cooking, such as chopping vegetables and grinding meats.
- Ensured that all foods were stored properly and safely, at the right temperature.
- Discarded outdated or spoiled food items from storage areas regularly.
- Assisted in developing new menu items based on seasonal ingredients.
- Maintained a clean kitchen environment by sweeping floors, washing dishes, utensils, and equipment.
- Monitored food supplies and inventory levels and communicated needs to supervisors.
- Followed recipes to prepare sauces, soups, salads, and other dishes according to established standards.
- Prepared simple salads and common entrees.
- Processed incoming deliveries, rotated stock and put away new items in correct locations.
- Followed chef prep lists and last-minute orders to help team meet customer needs.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Sliced meats to prepare for cooking and assembly of menu items.
- Helped train and develop new talent.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Security Officer
Allied Universal Security Services
Baltimore, MD
08.2021 - 12.2021
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Checked for safety hazards and took corrective action when necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Monitored premises and recorded activity in daily officer reports.
Garbage Collector
Eagle Transfer Service
Finksburg, Maryland
11.2020 - 12.2020
- Dumped collected waste into transfer station hopper according to protocol.
- Complied with federal, state, local regulations pertaining to handling of hazardous material disposal.
- Checked for hazardous materials such as chemicals, paint, oil or batteries.
- Assisted with loading and unloading of waste containers onto the truck.
- Inspected dumpsters for damages caused by rodents or animals prior to emptying contents.
- Separated recyclable materials from non-recyclable materials during collection process.
- Assisted in maintaining cleanliness of vehicle interior and exterior on a regular basis.
- Provided customer service by answering questions regarding services offered by the sanitation department.
- Collected residential and commercial garbage from designated routes in a timely manner.
- Ensured that all material was securely fastened on the truck before transport.
- Cleaned up spills, broken glass, needles or other hazardous items encountered during collection process.
- Cooperated with co-workers in order to complete assigned tasks efficiently.
- Followed company policies regarding health and safety standards while performing job duties.
- Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
- Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
- Noted customer complaints regarding service quality or timings of service to forward to management.
- Gathered garbage from residential buildings, businesses and other facilities to dispose of in garbage truck.
- Packed garbage using compactor equipment.
Picker/Packer (seasonal)
Kohl's warehouse
Edgewood, MD
10.2019 - 11.2019
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Processed returned items according to company policies and procedures.
- Verified accuracy of picked items by comparing them against pick list.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Stocked shelves with incoming merchandise as needed.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Maintained cleanliness of work area while adhering to safety regulations.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Weighed packages to ensure they met shipping weight requirements.
- Used handheld scanners to key in data for packages.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packaged items with appropriate materials to prevent damage during shipping.
Crew Member
McDonald's
Baltimore, MD
07.2018 - 11.2018
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Informed customers about daily specials in an engaging manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Adhered to health department regulations regarding food handling procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Upheld high standards of productivity and quality in operations.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained safe food handling practices to prevent germ spread.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assembled and served meals according to specific guest requirements.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Housekeeper
ASB Cleaning
Baltimore, MD
05.2018 - 10.2018
- Operated industrial cleaning equipment such as buffers, steamers, extractors, floor machines.
- Performed general housekeeping tasks such as vacuuming, dusting, sweeping, mopping, and scrubbing floors.
- Followed all company policies and procedures regarding safety standards, security measures, housekeeping activities.
- Maintained inventory of cleaning supplies used throughout the facility.
- Reported any maintenance issues to supervisor immediately.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Transported trash to designated disposal areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Interacted pleasantly with clients and guests when performing daily duties.
Cashier/Customer Service Representative
Family Dollar
Baltimore, MD
09.2017 - 02.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
- Cleaned work area periodically including sweeping floors and dusting shelves.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Assisted customers in locating products throughout the store.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Performed other duties as assigned by management.
- Counted and balanced cashier drawers.
Crew Member
Wendy's
Baltimore, MD
03.2017 - 12.2017
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Informed customers about daily specials in an engaging manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Adhered to health department regulations regarding food handling procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Upheld high standards of productivity and quality in operations.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained safe food handling practices to prevent germ spread.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assembled and served meals according to specific guest requirements.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Checked expiration dates on all products before serving them to customers.
Porter
Food Depot
Baltimore, MD
09.2016 - 11.2016
- Greeted customers and provided assistance with their needs.
- Monitored access points within the facility to prevent unauthorized entry or exit.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Loaded customer orders into vehicles for transport.
- Maintained a safe work environment by adhering to all safety protocols.
- Assisted in setting up displays for special events or promotions.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Performed basic maintenance and cleaning.
- Kept business entrances clean, tidy and professional in appearance.
- Notified managers of repair needs or additions to building operating systems.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Farm Worker
Civic Works
Baltimore, MD
04.2016 - 05.2016
- Maintained accurate records of all harvested materials according to company guidelines.
- Followed instructions from supervisors regarding which crops to pick and when to stop picking them.
- Assisted in harvesting fruits, vegetables, and grains while ensuring proper handling techniques.
- Cleaned and maintained harvest equipment to ensure efficient operation.
- Utilized hand tools such as pruning shears, rakes, hoes during harvesting operations.
- Stacked produce into crates and boxes after harvesting according to customer specifications.
- Communicated effectively with co-workers regarding progress of work assignments.
- Inspected crops for quality assurance and prepared them for packing.
- Loaded harvested produce onto trucks or other transport vehicles.
- Reported any crop damage to supervisors and documented the same.
- Removed weeds from around the plants manually or using machines.
- Harvested fruits and vegetables by hand.
Education
High school or equivalent -
Lake Clifton High School (Reach partnership)
05.2016
High school or equivalent -
Lake Clifton High School (Heritage)
05.2015
High school or equivalent -
W.E.B. Dubois High School
12.2014
High school or equivalent -
Patterson High School
02.2013
Skills
- Restaurant Experience
- Package handling
- Construction
- Communication skills
- Security
- Cooking
- Cleaning
- Retail sales
- Housekeeping
- Pet care
- Surveillance
- Leadership
- Customer service
- Food Handling
- Warehouse Experience
- Inventory Control
- Food Production
- Food Preparation
- Typing
- Hospitality
- Food Service
- Conflict management
- Dog training
- Sanitation practices
- Playgroup supervision
- Team collaboration
- Conflict resolution
- Time management
- Record keeping
- Problem solving
- Effective communication
- Attention to detail
- Personalized care
- Cash handling
- Facility upkeep
- Dog walking
- Medication administration
- Client service
- Pet interaction
- Animal observation
- Canine grooming
- Active listening
- Physical fitness
- Clear verbal communication
- Analytical thinking
- Problem-solving abilities
- Teamwork
- Goal setting
- Analytical skills
- Excellent communication
- Teamwork and collaboration
- Reliability
- Professionalism
- Supply maintenance
- Animal welfare
- Food preparation
- Food safety
- Adaptability to change
- Stocking supplies
- Cooking techniques
- Guest services
- Ingredient preparation
- Allergen awareness
- Food storage
- Safe food handling
- Recipe execution
- Cleanliness standards
- Stock rotation
- Quick-learning
- Safe food handling procedures
- Dependable and reliable
- Surveillance techniques
- Emergency response
- Incident reporting
- Safety protocols
- Risk assessment
- Basic first aid
- Detail-oriented
- Interior and exterior patrol
- Fire safety training
- Emergency evacuation procedures
- Report writing
- Demolition techniques
- Site safety
- Hazard identification
- Waste disposal
- Regulatory compliance
- Project management
- Hand tool proficiency
- Protective equipment
- Site readiness
- Debris removal
- Demolition
- Dependability and reliability
- Worksite safety
Timeline
Dog Handler
Best Friends Fur Ever
05.2024 - 10.2024
Cashier/Food Service Worker
GBMC Hospital
08.2023 - 02.2024
Warehouse Associate
First Team Staffing
04.2023 - 07.2023
Security Officer
Allied Universal Security Services
08.2021 - 12.2021
Dishwasher
Forno Kitchen + Bar
11.2020 - 03.2023
Garbage Collector
Eagle Transfer Service
11.2020 - 12.2020
Food Prep Cook
Forno Kitchen + Bar
11.2020 - 03.2023
Picker/Packer (seasonal)
Kohl's warehouse
10.2019 - 11.2019
Crew Member
McDonald's
07.2018 - 11.2018
Housekeeper
ASB Cleaning
05.2018 - 10.2018
Cashier/Customer Service Representative
Family Dollar
09.2017 - 02.2018
Crew Member
Wendy's
03.2017 - 12.2017
Porter
Food Depot
09.2016 - 11.2016
Farm Worker
Civic Works
04.2016 - 05.2016
High school or equivalent -
Lake Clifton High School (Reach partnership)
High school or equivalent -
Lake Clifton High School (Heritage)
High school or equivalent -
W.E.B. Dubois High School
High school or equivalent -
Patterson High School