Dedicated, ethical and relationship-driven Business Relationship Manager with more than fifteen years of experience within the building and construction management field. Able to adapt to new ideas, while working in a fast-paced environment. Strong business acumen designed to improve my employers bottom line revenue.
Overview
26
26
years of professional experience
Work History
BUILDING SUPERINTENDENT
KB HOME
Sarasota, USA
01.2022 - 12.2024
RESPONSIBLE FOR MANAGING THE OVERALL CONSTRUCTION AND MAINTENANCE OF THE HOME BUILD
Plan and direct KB staff and trade partners in the construction and completion of quality residential homes with strong commitment to executing the KBnxt business model and 100% Complete/100% Satisfied program
Participate in Community Teams, and take ownership of construction matters/issues
Works directly with the salesforce with an emphasis in teamwork and customer satisfaction
Ensure Quality Checkpoints are completed and provides daily status updates on the construction progress on each unit
Schedule and monitor trade partners during the entire construction process from start to closing
Informs and trains trade partners regarding company policies and procedures, including safety and OSHA compliance.
BUILDING SUPERINTENDENT
D.R. HORTON, Inc
Sarasota, USA
01.2021 - 01.2022
RESPONSIBLE FOR MANAGING THE OVERALL CONSTRUCTION AND MAINTENANCE OF THE HOME BUILD
Plan and direct construction activities on the building site
Schedule all involved subcontractors for each phase of development and construction
Completes each home site on schedule from planning through occupancy, ensuring all contract obligations are satisfied
Approves work being performed by subcontractors and handle any related issues
Conduct homeowner orientation and any re-walks ensuring homeowner satisfaction
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
BUILDING SUPERINTENDENT
KELLY CAWTHORNE
Lansing, USA
01.2016 - 01.2020
RESPONSIBLE FOR MANAGING THE OVERALL CONSTRUCTION AND MAINTENANCE OF THE KELLY CAWTHORNE BUILDINGS
Manage and monitor all trade partners while enforcing quality and cost standards
Drives growth by ensuring thorough follow-up
Drives growth by surfacing barriers to growth and working together with sales, and operational leadership until barriers are resolved and customer needs and concerns are addressed
Onsite daily to maximize work flow and job completion
Strong ability to reduce waste and limit unnecessary expenditures
Understand company revenue goals and work to meet or exceed
Identifies and develops ongoing referral relationships needed for achieving business goals
Ensure projects are complete without any outstanding deficiencies.
BUILDING SUPERINTENDENT
TIMBER RIDGE ASSISTED LIVING
East Lansing, USA
01.1999 - 01.2016
Conduct weekly inspections of all buildings to ensure projects are completed timely and correctly
Responsible for managing three 20 bed assisted living retirement facilities
Submit weekly reports to senior leadership on work performed and what is outstanding
Work synergistically with fire marshal, OSHA, and licensing agencies to ensure all building codes and standards are met
Maintains and checks service contractors work schedules
Ensures time, date, and repairs are made and properly reported
Understands the buildings safety systems, and what the procedures are in the event of an emergency
Secure competitive proposals for special project work and repairs
Oversees and adheres to established preventative maintenance programs
Assists in the development of the annual budget and RFP process for budgeted projects
Organizes work orders to be performed
Ensures that building systems and tenant service requests are handled efficiently and at the most economical way
Adapt at improving overall revenue growth.
Education
BACHELOR OF SCIENCE - MANAGEMENT OF ORGANIZATIONAL DEVELOPMENT
Spring Arbor University
Spring Arbor, MI
GENERAL ASSOCIATES DEGREE -
Lansing Community College
Lansing, MI
ASSOCIATES DEGREE - GERONTOLOGY
Lansing Community College
Lansing, MI
Skills
Operational Standards
Building Security Activities
Program Management
Customer Experience
Safe Work Practices
Workflow Coordination
References
References available upon request
Timeline
BUILDING SUPERINTENDENT
KB HOME
01.2022 - 12.2024
BUILDING SUPERINTENDENT
D.R. HORTON, Inc
01.2021 - 01.2022
BUILDING SUPERINTENDENT
KELLY CAWTHORNE
01.2016 - 01.2020
BUILDING SUPERINTENDENT
TIMBER RIDGE ASSISTED LIVING
01.1999 - 01.2016
BACHELOR OF SCIENCE - MANAGEMENT OF ORGANIZATIONAL DEVELOPMENT