Andrew Hughes III
Lillington ,NC
Summary
Results-driven Network Engineer with 9 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional/veteran with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents over 15+ USCIS sites.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Network Deployment Engineer
Mantech
02.2023 - Current
- Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
- Performed installation and troubleshooting for Cisco routers, switches, and Access Points.
- Evaluated and installed enterprise networking technologies to improve current infrastructure at 10+ USCIS sites
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Server Deployment Engineer
GovCIO
09.2022 - 02.2023
- Collaborated with site contacts and project managers to select realistic milestones on End-of-Life equipment replacement.
- Configured new network equipment per site requirements and updated accompanying files according to best practices
- ESXi experience
- VMWare Virtual Machine (VM) Server Building
- VMWare Virtual to physical Networking
- Microsoft Server 2019
Network Operations Center Technician
IBM
03.2021 - 09.2022
- Monitored operational and security procedures for numerous cloud clusters in datacenter, related systems administration and maintenance protocols.
- Collaborated with networking personnel at WAN providers and data centers to determine origination points for faults and recover from malfunctions.
- Cleared over 50 tickets per month responding to cloud performance issues
Network Administrator Intern
IBM
03.2020 - 03.2021
- Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
- Installed and maintained data and voice circuits through routers, switches and WAN devices.
- Worked closely with network support team for operational support, tasks and projects as well as opened more than 40 tickets in production and non-production environments to improve processes and infrastructure.
Help Desk Technician
Willetts Technology
09.2018 - 03.2020
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Provided Tier 1 IT support to non-technical clients through desk side support services.
Data Network Specialist
United States Marine Corps
04.2014 - 04.2018
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Analyzed and defined network requirements, optimization and support military projects for up to 500 personnel.
- Installed over 2000ft of cabling for routers, switches, printers and telephones for data communications
Education
Master of Science - Data Management Technology
East Carolina University
Skills
Network Troubleshooting
Certification
CCNA - Cisco Certified Network Associate
Timeline
Network Deployment Engineer
Mantech
02.2023 - Current
Server Deployment Engineer
GovCIO
09.2022 - 02.2023
Network Operations Center Technician
IBM
03.2021 - 09.2022
Network Administrator Intern
IBM
03.2020 - 03.2021
Help Desk Technician
Willetts Technology
09.2018 - 03.2020
Data Network Specialist
United States Marine Corps
04.2014 - 04.2018
Master of Science - Data Management Technology
East Carolina University