Andrew J. Lowenstein
Henrico,VA
Summary
Results-oriented IT professional with a strong drive and motivation seeking a challenging career opportunity to leverage skills in working with people, computers, and telecommunications. Eager to take on new challenges and continuously enhance knowledge in the ever-evolving field of technology.
Overview
18
18
years of professional experience
Work History
System Engineer I
Atlantic Union Bank
04.2023 - Current
- Management, monitoring, maintenance, configuration, and ongoing support of server infrastructure hosting Enterprise Applications
- Management, maintenance, configuration, and ongoing support of VMWare instances, virtual servers, virtual workstations, and virtual appliances
- Monitoring, evaluation, and remediation of threats within the environment using Nexpose
- Group policy planning, configuration, and deployment
- Disaster recovery planning, configuration, and testing
- Veeam Backup and Replication maintenance, configuration, and support
- Ticket management and resolution through the Ivanti Help Desk system
- Utilization of Jira to track changes and manage tasks
- Administration of Pure Storage and Cisco UCSX Chassis infrastructure
- Planning and implementation of automation where applicable to decrease repetitive tasks
IT Consultant/Owner
Lowe Gravity LLC
01.2013 - 04.2023
- Served as a third-party IT Director for a number of small and medium-sized businesses
- Setup, configuration, and maintenance of on-premise Sangoma PBX units as well as VOIP handsets, sidecars, and related VOIP accessories
- Setup, configuration, and maintenance of firewalls, managed switches, access points, and related network devices
- Planning and implementation of network cabling installations, including but not limited to termination of cables and testing
- Setup, configuration, and maintenance of NVR security systems
- Setup of laptops using several imaging software suites to decrease cost and increase turnaround for new hires
- Research, recommendation, and implementation of security software for numerous clients to meet their specific concerns and business requirements
- Maintain up-to-date knowledge of new hardware and software developments and participate in the evaluation of alternative approaches and new software or modifications to enhance operations and development activities
- Management of recovery efforts due to system failures and outages
IT Consultant/Technician
Little Mountain Technologies
01.2007 - 01.2013
- Maintenance of network servers and operating systems
- Diagnosis and replacement of computer hardware components
- Research and assembly of various pc systems and servers
- Troubleshooting of network connectivity issues
- Configuration and maintenance or LAN, WAN and internet resources including routers, firewalls, VPNs, NAS, print servers, DSL, T1, cable, dial-up, etc
- Installation, upgrading, configuration and assistance of clients in the use of MS Windows, MS Office and a wide range of other software
- Maintenance of tape, disk, and web-based based backup systems
- Installation of CAT5 cabling for expansion of network resources
- Blackberry device support, including data transfers, setup, and email configuration
- Creation of accounts, password maintenance, permission configuration, and profile setup for users within an Active Directory environment
- Research of power usage and cooling solutions for server room planning and implementation
- Coordination with numerous vendors, including Microsoft, Oracle, the Federal Reserve, Thompson Reuters, and others to implement software and provide support
- Virus removal from compromised systems through the use of anti-virus and anti-spyware tools as well as manual deletion
- Coordination with numerous telecommunications providers, such as Ntelos, Verizon, Embarq, Sprint, and others to support clients’ needs
- Rebuilding of operating systems, including migration of user data and configurations
Education
Virginia Commonwealth University
Richmond, VA01.2002
Skills
- Windows 10, 11
- Microsoft Office 2016, 2019, 365
- Windows Server 2012, 2016, 2019
- Microsoft SQL Server
- Microsoft Sharepoint
- Microsoft Azure
- Microsoft SCCM
- Powershell
- Redhat Enterprise Linux 8, 9
- PING ID
- IDrive
- Druva
- Faronics Deep Freeze
- Camsii Banking Software
- Sysaid Helpdesk
- Ivanti Helpdesk
- ManageEngine ServiceDesk Plus
- Jira
- Sonicwall Firewalls
- Watchguard Firewalls
- Sangoma PBX
- Netgear Managed Switches
- Veeam Backup and Replication
Skills
- System architecture and design
- Project management
- Network troubleshooting
- Performance optimization
- Security best practices
- Cloud migration
- Complex issue resolution
Timeline
System Engineer I
Atlantic Union Bank
04.2023 - Current
IT Consultant/Owner
Lowe Gravity LLC
01.2013 - 04.2023
IT Consultant/Technician
Little Mountain Technologies
01.2007 - 01.2013
Virginia Commonwealth University
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