Summary
Overview
Work History
Education
Skills
Additionalinformation - Keyskills
Timeline
Generic

Andrew Johnson

Westerville,OH

Summary

Accomplished Delivery Driver and Warehouse Manager with a proven track record at Louis R Polster Company and beyond, enhancing delivery efficiency and accuracy. Skilled in forklift operation and customer service, I excel in time management and problem-solving, significantly streamlining warehouse operations for improved order processing.


Overview

14
14
years of professional experience

Work History

Delivery Driver- Warehouse Manager

Louis R Polster Company
07.2017 - 03.2023
  • Delivered restaurant supplies and equipment around central Ohio
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.

Delivery Technician

SELECT COMFORT
01.2017 - 07.2017
  • Responsible for operating a company truck in the process of delivering and assembling high quality sleep systems
  • Providing personal customer service including trouble shooting and tutorials
  • Expediently completing each days responsibilities with minimal supervision

General Manager

CLASSIC PIZZA
11.2014 - 12.2016
  • Responsible for all duties involved in running a high volume dinner service and closing the store
  • Trusted with all duties associated with opening and closing the store
  • Route deliveries and ensure their timely arrival
  • Take monthly inventory
  • File daily produce order
  • Resolve customer complaints and mediate employee conflicts
  • Reconcile daily cash intake and completing relevant daily paper work
  • Delegate responsibilities to employees

Production Supervisor/Sous Chef

MOUNT CARMEL WEST
07.2014 - 11.2014
  • Oversee both the hot and cold food production units
  • Fill in various positions within the kitchen based on need
  • Supervise the patient and retail services on a rotating basis
  • Supervise and assist both the cooks unit and the cold food unit
  • Assist with the creation and implementation of policy and menu updates
  • Create the schedule for the employees who report directly to me
  • Motivates the immediate reporting staff for better performance and effective service

Senior Culinary Cook

MOUNT CARMEL ST. ANN'S
03.2013 - 07.2014
  • Responsible for the preparation of a wide variety of cooked to order culinary dishes
  • Accommodate any special dietary needs of my customers
  • Plan and coordinate the menu with the purchasing manager and chef
  • Assist customers with all manors of inquiries

Relief Cook-Team Lead

OHIO HEALTH DUBLIN METHODIST HOSPITAL
12.2011 - 03.2013
  • Covered all positions within the Nutrition Services Department on a rotating basis
  • Reconciled daily cash intake and relevant paperwork
  • Prepared patient meals in a room service format
  • Responsible for all areas of the retail food prep
  • Delivered meals to patients in a friendly and timely manner
  • Provided catering services throughout the hospital

Customer Service Representative

ALLIANCE DATA SYSTEMS
01.2009 - 10.2010
  • Offer programs that benefit the customer as well as generate revenue
  • Respond to customer inquiries into their retail credit card accounts
  • Use my judgment to resolve issues concerning fees on mutually acceptable terms
  • Educate customers on the specific policies and perks of their accounts
  • Assist customers in utilizing the website to access their account

Education

Bachelors in History - History

The Ohio State University
Columbus, OH
03.2007

Education/Integrated Social Sciences -

Ohio university
Athens, OH
06.2005

Skills

    Customer Service

  • Time Management
  • Clean Driving Record
  • Loading and unloading
  • Valid Driver's License
  • Punctual and Reliable
  • Problem-Solving
  • Safe Driving
  • Route Management
  • Safe Driving Record
  • Forklift Operation

Additionalinformation - Keyskills

  • Customer Service and Dispute Resolution
  • Leadership and Conflict Mediation
  • Catering and Event Services
  • Menu planning and implementation
  • Servsafe Certified
  • Training new employees
  • Programming and Utilization of POS Systems

Timeline

Delivery Driver- Warehouse Manager

Louis R Polster Company
07.2017 - 03.2023

Delivery Technician

SELECT COMFORT
01.2017 - 07.2017

General Manager

CLASSIC PIZZA
11.2014 - 12.2016

Production Supervisor/Sous Chef

MOUNT CARMEL WEST
07.2014 - 11.2014

Senior Culinary Cook

MOUNT CARMEL ST. ANN'S
03.2013 - 07.2014

Relief Cook-Team Lead

OHIO HEALTH DUBLIN METHODIST HOSPITAL
12.2011 - 03.2013

Customer Service Representative

ALLIANCE DATA SYSTEMS
01.2009 - 10.2010

Education/Integrated Social Sciences -

Ohio university

Bachelors in History - History

The Ohio State University

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