Andrew N. Joosse
Nashville,TN
Summary
Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Heart Transplant Operation Assistant
Ascension Saint Thomas West
05.2024 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Service Representative
Ascension Saint Thomas
01.2024 - 05.2024
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
Education
No Degree - General Studies
Nashville State Community College
Nashville, TN05-2025
Austin Peay State University - Healthcare Management, Marketing
Austin Peay State University
12.2023
High School Diploma -
Rossview High School
01.2020
Skills
- Time management
- Attention to detail
- Team collaboration
- Administrative duties
- Problem-solving
- Workload management
Certification
- Vanderbilt, Healthcare Administration Certification
- Hubspot, Social media marketing Certification
Timeline
Heart Transplant Operation Assistant
Ascension Saint Thomas West
05.2024 - Current
Patient Service Representative
Ascension Saint Thomas
01.2024 - 05.2024
High School Diploma -
Rossview High School
No Degree - General Studies
Nashville State Community College
Austin Peay State University - Healthcare Management, Marketing
Austin Peay State University
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